Crowne Plaza Xuzhou Dalong Lake

Hotel Front Desk: 86-516-83289999

Hotel Fax: 86-516-83289988

Hotel Email: res@cpxuzhou.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Xuzhou Guanyin Airport (XUZ)

- Distance from hotel: 22.74 MI/ 36.6 KM North West l

- Drive to the west direction, enter the ramp and drive along 104 Guodao/ Airport Road; Drive into Kunlun Avenue; Drive into Pengzu Avenue and reach destination.

Train
Xuzhou East Station

- Distance from hotel: 6.59 MI/ 10.6 KM North West

- Drive to the east direction into West Jinpu Rd; Turn right at the 2rd crossing inito Qingnian Rd; Turn left at the 1st crossing into South Fuxing Rd; Drive into East Huaita Rd; Exit from the 4th exit into Centry Avenue; Exit at No.2 Exit into Yingbing Avenue; Turn left into Kunlun Avenue; Drive into Ramp alon Pengzu Avenue.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Crowne Plaza Xuzhou Dalong Lake features a broad range of leisure facilities designed to ensure your stay with us is a health and pleasant one. We offer full fitness center, heated indoor swimming pool, relaxing spa, yoga center, tennis courts and lush outdoor golf driving range for you to practice your swing.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.6

based on 98 reviews
88%
Recommend This Property
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Ratings Breakdown

98reviews

  • 5 Stars
    70
  • 4 Stars
    19
  • 3 Stars
    4
  • 2 Stars
    3
  • 1 Stars
    2

环境一流。

By

15 December 2014

club

酒店地处大龙湖旁,非常安静,环境优美。早餐安排很丰盛,味道也不错。室内设施干净,整洁,实用。此外,酒店工作人员态度友好,敬业,对客人提出的问题和要求反应迅速。我会继续考虑入住此酒店。

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菜品较少

By

09 December 2014

club

中餐厅的菜品质量不错,但菜品种类太少,可选择余地不大。希望能够增加更多的菜品。
上菜时速度还是有些慢,有时候吃完了还没有等到点的菜。

Posted byHotelStaff
10 December 2014
尊敬的宾客: 您好,感谢您入住徐州绿地皇冠假日酒店,没有给您提供满意的服务,我们深表歉意,针对您提出的意见和建议,我们会继续加强员工培训工作及内部沟通,努力提高服务水平,希望您下次入住时能感受到我们的进步,真诚期待您再次光临!
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空调不暖,网络差

By

07 December 2014

club

空调不暖,网络差,前厅感觉很好,客房还行
空调不暖,网络差,前厅感觉很好,客房还行
空调不暖,网络差,前厅感觉很好,客房还行

Posted byHotelStaff
10 December 2014
尊敬的宾客: 您好,感谢您入住徐州绿地皇冠假日酒店,没有给您提供满意的服务,我们深表歉意,针对您提出的意见和建议,我们会继续加强员工培训工作及内部沟通,努力提高服务水平,希望您下次入住时能感受到我们的进步,真诚期待您再次光临!
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Facility could be nice, but issues with cleanliness and management

By

03 December 2014

Overall this hotel could be nice facing the lake and fairly new. However I experience several issues:

* Cleanliness was not up to standards:
- a lot of hair from previous guests on my room's carpet
- all windows in dubious condition and not well wiped
- dirty cup at breakfast with remaining coffee drops from previous user (picture available)
- black fungus in pool area

* Poor management
- Jacuzzi and sauna was off for no reason, pool water a bit cold
- Staff playing with his mobile phone instead of overseeing pool, when actually he could have taken care of the facilities that were not working
- bathroom towels lying in breakfast room windows to prevent humidity
- staff poorly trained: when asked in Chinese for a little bit of milk for tea, was brought a glass full of milk
- Christmas decoration absolutely terrible, looking like Taobao packaging (picture available)

Posted byHotelStaff
10 December 2014
Honourable guests: Hello, thank you for staying in Crowne Plaza Xuzhou Dalong Lake.We apologize for not providing satisfactory service for you due to the hotel internal communication problems. For the opinions and suggestions that you put forward, we will continue to strengthen staff training and internal communication, strive to improve service levels. I hope you can feel our progress when you come to stay next time . Sincerely look forward to your visit again!
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