Crowne Plaza Terrigal

Hotel Front Desk: 61-2-43849111

Hotel Fax: 61-2-43845798

Hotel Email: reservations.terrigal@ihg.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Sydney Kingsford Smith Airport (SYD)

- Distance from hotel: 62.14 MI/ 100 KM North l

- Follow the Newcastle signage to the F3 Freeway. Continue along the F3 for approximately 30 minutes and take the Gosford exit. Continue along the Central Coast Highway. At Erina turn right onto Terrigal Drive and follow into Terrigal town centre.

Newcastle (NTL)

- Distance from hotel: 62.14 MI/ 100 KM South l

- Please contact hotel for directions.

Subway

Gosford Train Station

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- Car Parking Available

- Self-Parking Fee: 18.00 AUD

- Valet Parking Available

- Valet Parking Fee: 28.00 AUD

- Located underneath the hotel, guests are able to access the secure carpark at anytime. The carpark has direct access to guest floors. The parking garage has a height restriction of 1.9m

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Hotel Highlights

Deepen your relaxation with a treatment in the Endota Spa at Crowne Plaza Terrigal. You can boost your flexibility with a sports massage or start your romantic break with an indulgent couples' session. Head over to the separate sauna, whirlpool and swimming pool afterwards.
Quick Information

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 440 reviews
90%
Recommend This Property
Read All Reviews

Ratings Breakdown

440reviews

  • 5 Stars
    270
  • 4 Stars
    102
  • 3 Stars
    42
  • 2 Stars
    17
  • 1 Stars
    9

Excellent Fautless Service

By

October 28, 2014

club

Our stay at the Crowne Plaza Terrigal was a most enjoyable experience from the moment we arrived to when we left.
The staff have obviously been well trained in all areas and it is clear that the customer is their no 1 focus.

Congratulations to the managment on this.

The restaurant and staff was also a memorable service again with a high standard of service.

Thank you for providing us with a memorable night to celebrate our daughter's 18th Birthday with our family.

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relaxing girls break

By

October 28, 2014

Fantastic location, very friendly staff. Loved relaxing in the spa pool and enjoyed the lovely view of the beach from our room.

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Very noisy and no suited to non smokers

By

October 23, 2014

club

Room was great, service and staff excellent, however two issues nearly drove us to cancel and leave....the noise from the musician playing with amps aimed directly at the hotel proved far too loud, and you just could not escape it anywhere in the hotel until it stopped, and there was no double glazing to help reduce this. In combination with the expected noise from kids around the pool it was not great if one wanted some peace, or if tired from international travel. Secondly, if you are a non-smoker, avoid balcony rooms. We tried to open our doors to listen to the sea and all we got was secondhand smoke from smokers in other rooms, even very early in the morning. We paid for a king room with an ocean view with balcony and it was expensive compared to other places we have stayed around the world. In combination with the noise irritation and secondhand smoke, it was not a place we would consider again.

Posted byHotelStaff
October 29, 2014
Dear Flloyd14, Thank you for providing your feedback. I am disappointed that you were marred by your experience at our hotel. I am sorry that the weekend entertainment on the ground floor was a disturbance to you. We wish for everyone to have a relaxing stay when they come to visit. It saddens me to also read that we may not of had the opportunity to act on the guests that you found smoking. We have a no smoking policy in the hotel and this also includes our balconies. I would like to extend to you our Front Office Managers details Damian Crook, if ever there is an opportunity for your to stay again at the hotel. Damien would be more than happy to assist with your booking and ensure that you have a quieter room on the opposite wing of the hotel. Best regards Lachlan Walker General Manager
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Comfortable bed, poor attention to detail.

By

October 23, 2014

I was disappointed in the hotel not delivering a menu on the first night for pre-booked 'Breakfast on the Balcony' despite the promise of the Dining Room supervisor to send one up that night. I had to dress and go down to the Dining Room early next morning to speak to another supervisor before the order was taken and delivered.

The second morning Breakfast was delivered 45 minutes late and only after I 'phoned to find out why it was late..

No hot water for shower or to wash in Room 717 the first morning. Concierge delivered a key for a 'spare' room 5 levels down. This meant we had to dress and take our fresh clothes in a bag down by elevator before we could shower and I could shave. Unsatisfactory.

Posted byHotelStaff
October 29, 2014
Dear KPaul, Thank you for providing your feedback and making contact with us. The events you have described are unsatisfactory and certainly not the high level of service that we pride ourselves in. We look forward to discussing further with you to investigate these matters. We appreciate your time and patients. Best regard Lachlan Walker General Manager
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