Crowne Plaza St. Louis - Downtown

Hotel Front Desk: 1-314-6218200

Hotel Fax: 1-314-6218073

Hotel Email: Julie.Baker@cpstldt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International Airport (STL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Train
Amtrak St. Louis Station

- Distance from hotel: 1 MI/ 1.61 KM West

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

Subway

MetroLink - 8th and Pine Station

- Distance from hotel: 0.4 MI/ 0.64 KM East

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 825 reviews
60%
Recommend This Property
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Ratings Breakdown

825reviews

  • 5 Stars
    243
  • 4 Stars
    180
  • 3 Stars
    141
  • 2 Stars
    124
  • 1 Stars
    137

comfortable bed - close to restraunts

By

March 27, 2015

club

For the money the hotel was a pretty good value. The appearance seems to be a little dated. The parking was very close and affordable. I felt comfortable and safe in the hotel.

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Dirtiest Hotel I Have Stayed At In Years

By

March 20, 2015

platinumelite

Stay away from this Hotel. It does not meet up to the Crowne Plaza designation. Dirty and outdated.

Posted by HotelStaff
March 23, 2015
My apologies that your stay was not satisfactory. This is an old building and we agree that we are due for a renovation. We were recently sold and the new ownership has big plans for our future. I hope that you will check back with us in the future to see the results. I hope that the location, charm and history of the building helped to overcome the need for an update. We appreciate your comments.
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Very large conference meeting and hotel guest

By

March 17, 2015

club

I cannot say enough positive things about my experience with Crowne Plaza Hotel Downtown St. Louis! The staff: excellent! Concierge service: knowledgable, courteous, eager to help! Hotel room and amenities-outstanding, didn't hurt that we had a 27th floor view of the St. Louis Arch out the window! And speaking of the 27th floor for a large conference, there are so many elevators that you never wait long going up or down! It was fantastic! LOTS of choices for dining within walking distance, plus a hotel restaurant if you don't want to leave or have a business breakfast (like I did). Parking garage attached to the hotel so even if you park within the block, you have covered walking to the hotel side doors. Business center, easy to use! The bar/lounge was very comfortable for the 40-50 of us that gathered there every evening-and the bartenders/wait staff is amazing there, too! Maintenance/cleaning/engineering staff: Quick to respond to the mid-night request for more towels for the morning. And the conference/event staff, so courteous and always on the ball and responsive. There were smiling faces everywhere all week long. Truly an amazing experience!

Posted by HotelStaff
March 18, 2015
We are thrilled to read your comments. Our staff is very much committed to providing the best guest services and making everyone feel welcomed. I can't wait to share your post with the entire team. Thank you for choosing to stay with us and we hope that you will consider us again in the future.
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Needs updating

By

March 17, 2015

platinumelite

The room was stuffy, old furniture, and the climate control did not cover the room's needs. Almost everyone in the hotel was requesting fans, and they were passing them out. Felt like I was in a no brand dive hotel. The internet was slow and totally non-functional for my business needs. The parking garage is a crazy maze and you have to walk up the ramps to get to the hotel. This is NOT representative of any Crown Plaza or any decent Holiday INN hotel. Seriously needs work. Don't count on their free breakfast if you get it, because other than made to order eggs, there wasn't much there. They were even out of water and OJ.

Posted by HotelStaff
March 18, 2015
I'm sorry you did not enjoy your stay. The hotel was recently sold and will undergo a renovation in the near future. Perhaps you might check back with us once it is completed and give us another chance to prove that guest service is our highest priority.
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