Crowne Plaza Changi Airport

Hotel Front Desk: 6-5-68235300

Hotel Fax: 6-5-68235301

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Singapore Changi Airport (SIN)

- The hotel is located next to Terminal 3. From Terminal 3 Basement Driveway, head north towards Terminal 3 Arrival Driveway and turn left towards Airport Hotel lobby.


Changi Airport Station

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- Car Parking Available

- Self-Parking Fee: 20.00 SGD

- The nearest carpark is located at Changi Airport Terminal 3 Car Park 3B. Parking charges of $2.4/hr and $20 for a day apply for in-house guests and diners of Crowne Plaza Changi Airport's restaurants.

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Hotel Highlights

With an air-conditioned seamless link bridge from Terminal 3 at Changi Airport, you'll reach Crowne Plaza Changi Airport in seconds. We can escort you from the aerobridge to hotel with our VIP Meet-and-Greet Service. Book for a restful night or rejuvenating daytime stay. Feel refreshed on transit, enquire on our attractive day use rates.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 618 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

More care & support given would be appreciated


July 28, 2014


When I stayed at Crown Plaza on 23/7, I had a very good experience because of the excellent service that was given to me and my baby of 7 months old. It was so good, I decided to stay another night. But things took a turn from 24/7. I was promised twice that I would be given a baby cot and high chair that night but it never came. The next morning 25/6, the duty manager followed up with me closely after I gave my feedback and my request was finally met. I decided to stay another night. Upon check out on the 26/7, I requested for a pram from the terminal, the concierge told me they can't get it for me. But on 24/7, a front desk officer did it for me. When I asked Front Desk Officer why was there a discrepancy in service, she blamed it on the concierge and said it has nothing to do with the front desk. I was confused! Being a tired mother, I felt helpless and upset. A mother with a baby, I felt that I could have been treated with more support and care. I really feel disheartened by what happened.

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Emergency Stay at Changi


July 27, 2014

My son developed an ear infection and was unable to fly. The staff got me a great room and everyone was really friendly!

If you need an overnight stay to break a journey or you need a quality room for an early departure, Crowne Plaza is your hotel!

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Another great stay


July 27, 2014

My fourth stay at this hotel and it continues to maintain a high standard. I usually stay at the Changi hotel for transit stops as it is attached to Terminal 3 at the airport (no need to go outside) and has attractive rooms and one of the best hotel pools that I have found anywhere in the world. I arrived early in the morning and my room was ready for which I was grateful after a long flight from Europe. I can be sensitive to noise but the rooms are well sound-proofed and I am not disturbed by the airport traffic. I also used the Club Lounge this time and the service was great and the canapes and drinks lovely.

The only negatives (and they were minor) on this occasion - the tiled area needed a vacuum and the air con was very cool but remedied by a prompt visit of an engineer. The check out was efficient but the person attending was not friendly and I didn't receive an invoice (my stay was pre-paid).

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comfortable room with fantastic runway view


July 27, 2014

I stayed here on my outward trip and return trip to Australia..This hotel delivers excellence in all fields..The pool and gym facilities were fabulous..My room was spacious comfortable lovely and clean and the view over the runway was amazing, and surprizingley very quiet.
The breakfast had a wide choice and was very good.
I have stayed in Singapore many times on my annual trips to Australia, but will always stay at Crowne Plaza in future as proximity to Terminal for onward travel perfect.
Staff were exceptionally friendly and helpful and also gave me extra time in my room till 6pm as my flight was not till 11pm at no extra charge.

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