Crowne Plaza Queenstown

Hotel Front Desk: 64-3-4410095

Hotel Fax: 64-3-4428895

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

- Car Parking Available

- Self-Parking Fee: 15.00 NZD

- Valet Parking Available

- Valet Parking Fee: 15.00 NZD

- Secure, not under cover. Carpark located on the 6th floor of the hotel. Access is via Lake Street.

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Hotel Highlights

At Crowne Plaza Queenstown, most of our rooms have mountain or lake views. For picture-perfect views of Lake Wakatipu and the Remarkables mountain range, book a Lake View room. Our serene Mountain View rooms also look out over the awe-inspiring Remarkables.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 161 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Nice hotel in a great location


November 20, 2014

Hotel was fantastic.
It has an excellent location right next to all the activities and restaurants.
The lake view rooms, which I stayed in, are marvelous.
I would recommend this hotel to anyone.

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Great accomodation


November 20, 2014


Love staying here, staff are so friendly and accommodating. Love how it is so close to all Queenstowns entertainments. No need for a car. Its a lovely clean and appealing hotel.
And if you get a room with a Lake view, it can not be beaten.

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Third time and it was better than ever!


November 18, 2014


I can't really say enough about this hotel. The location is superb, walking distance to everything in Queenstown, but also beautiful views overlooking Lake Wakatipu. And by far the service level at this hotel was outstanding. I am sometimes wary of US chains, but this hotel (and a few others I have used in the Middle East) were just exceptional. Well done!

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Not bad


November 14, 2014


- great location
- room was clean
- dealing with reception was a breeze

- no heater option (room temperature)
- breakfast never changed and was mediocre in taste
- hard to call housekeeping - the "dial 0" option never seemed to work. Had to call reception for anything.
- laundry room has a smell (needs to be aired out) and the amount of detergent the machine dispensed was so tiny that I needed to buy detergent from outside and do the laundry again. It also costs $1 more compared to the Auckland branch.

Posted byHotelStaff
November 19, 2014
Dear mnda, Thank you for taking the time to write a review of your stay with us. Great to hear that you enjoyed our location, room cleanliness and that our reception team were helpful. I am disappointed to hear that our heating/cooling system was not working well enough for you, as our weather conditions do vary we have both options for heating and cooling built in. With regards to your breakfast I would like to understand what you would like to see changed, we have a wide variety on our buffet that caters for most of our guests including an egg station where our chefs cook any types of eggs you would like. Our fresh cut fruit selection changes daily and seasonally. Please do feel free to contact me on if you wish to elaborate on this further. I have asked our Executive Housekeeper to make sure the laundry is clean and fresh and we will have the machines checked to make sure the correct detergent dose is added to the machines. Once again thank you for your feedback. Kind Regards, Reinier H. Eulink General Manager Crowne Plaza Queenstown
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