Crowne Plaza Queenstown

Hotel Front Desk: 64-3-4410095

Hotel Fax: 64-3-4428895

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Queenstown Airport (ZQN)

- Distance from hotel: 5.59 MI/ 9 KM South West l

- Take state highway 6A from Queenstown Airport. Turn left at the main intersection and follow signs to Queenstown. Turn left at Shotover Street (this is a round-about ) - drive for approximately 300 metres, hotel is on the corner of Shotover and Beach St.

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- Car Parking Available

- Self-Parking Fee: 15.00 NZD

- Valet Parking Available

- Valet Parking Fee: 15.00 NZD

- Secure, not under cover. Carpark located on the 6th floor of the hotel. Access is via Lake Street.

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Hotel Highlights

At Crowne Plaza Queenstown, most of our rooms have mountain or lake views. For picture-perfect views of Lake Wakatipu and the Remarkables mountain range, book a Lake View room. Our serene Mountain View rooms also look out over the awe-inspiring Remarkables.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 110 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Crowne Plaza Queenstown


July 27, 2014

Hotel Presentation was excellent
Cleanliness was very high
Beds were made and clean towels replaced each day.
After-hours assistance was required and received.
Staff were courteous.
No appearance of busy crowds, staff were able to promptly service customers.
Overall rating 5 stars.

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Great location, good stay


July 26, 2014

For me, three things are top priority when booking a hotel: cleanliness, location, and staff. Crowne Plaza Queenstown was overall a good hotel with a great location. You're in the center of Queenstown, right on the Lake but you don't have to contend with the late night noise that comes with being in such a central location. It doesn't take more than 2-5 minutes to walk to the shops and restaurants.

The front desk staff are very professional and warm on check-in/check-out and were very helpful throughout our stay. If you look at my list of priorities cleanliness in number one. The hotel lobby is small but clean and inviting. The rooms were largely okay. The rooms do need a little bit of sprucing up here and there to warrant value for money but beds are comfortable and sheets, covers are clean.

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Comfortable bed, great location, helpful staff


July 25, 2014

Went to Queenstown in July 2014 for 5 days of skiing and leisure. Booked a lake view room - spectacular lake and mountain views with good size balcony. Good size room with very comfortable king bed. Shower

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Convenient luxurious comfort with a smile.


July 24, 2014

Our 10 day stay during the busy peak winter period was well accommodated by Crowne Plaza Queenstown. The room was warm, cozy and comfortable. We opted for a non-lake facing room and the breakfast room service was great value for money and tasty. The business centre includes two Internet connected computers and there is an on-site guest laundry facility with both washers and dryers for self-service. The on-site gym is small but clean and adequate to keep any workout routine. IHG members enjoy complimentary high speed wi-fi access. All the staff are professional and genuinely friendly and their service faultless. The concierge service collect and securely store snow sports equipment and even provide an outdoor heater to keep you warm while you collect or deposit your snow equipment. I would highly recommend Crowne Plaza Queenstown and will stay again on my next visit without hesitation. Overall an excellent hotel that exceeds expectations.

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