Crowne Plaza Pittsfield-Berkshires

Hotel Front Desk: 1-413-4992000

Hotel Fax: 1-413-4420449

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Pittsfield Train Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take right out of entrance Left onto Rt 7 N Train Station on Left/Columbus Ave

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- Car Parking Available

- Self-Parking Fee: 6.00 USD

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Hotel Highlights

Our hotel's location in the Berkshires allows Massachusetts visitors to make the most of their time in New England. Culturally engaging experiences await, like performances at Tanglewood Music Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 171 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



November 20, 2014

We were charged for parking which I was not aware of prior to the stay. It was a bit of a surprise as I can't imagine staying at the hotel without a car.

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Enjoyed our stay and our room very much


November 13, 2014


We found the bathroom counter to be unusually low but aside from that everything was super fine.

Posted byHotelStaff
November 18, 2014
Dear Anonymous, Thank you for providing feedback about your stay. Your observation will assist us with future improvements. Thanks for staying with us. Sincerely, Chuck Burnick General Manager
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heating issue


November 13, 2014


We stay here on every trip to town. Always been happy with the stay however the heat did not adjust in our poolside room. Making for a hot and terrible nights sleep.
On our next stay I will ask about the heating system

Posted byHotelStaff
November 15, 2014
Dear sol54, Thank you for taking the time to let us know about your stay. I am sorry you had an issue with the heat in your room. The poolside rooms rely on outside air for cooling this time of year, and on unseasonably warm days this can cause some issues. All of the rooms in the hotel tower have air conditioning year round., so I am sure we could accommodate your needs. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
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Bar / Lounge


November 11, 2014


I've been staying here off and on since last year approx. 36-40 weeks. 3 weeks ago the cable went out in the bar and they fixed it the next day, But they only get 22 basic channels NO sports or national news Local only. No one in the Hotel seems to want to fix this issue. Long term guests are talking about relocating to a different hotels this needs to be addressed I like to watch sports as do many others be long term or just the one Nighter's 3 guests came in last nite to watch Monday nite football and took there business else where. your loosing revenue. Thanks Ron

Posted byHotelStaff
November 13, 2014
Dear Chapstik, I understand your frustration with the cable service in our bar, and I assure you we are making every effort to remedy the situation. In short there was a change to our account during an upgrade of our system and it has been difficult reversing some of the changes. I have been told the problem will be corrected soon. I am sorry this has been so drawn out and inconvenient. Thank you for being a loyal customer and I hope you can bear with us a few more days. Sincerely, Chuck Burnick General Manager
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