ANA Crowne Plaza Osaka

Hotel Front Desk: 81-6-63471112

Hotel Fax: 81-6-63489208

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Kansai International Airport (KIX)

- Distance from hotel: 31.69 MI/ 51 KM North East l

- 60 minutes by limousine from Kansai International Airport

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- Car Parking Available

- Self-Parking Fee: 2000.00 JPY

- 24 hours security camera is operated.

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Hotel Highlights

Osaka is Japan's manufacturing heartbeat and the ANA Crowne Plaza Osaka hotel occupies a prime spot near the offices of some of the nation's biggest firms. You can also make us your base as you explore the historic cities of Kyoto, Nara and Kobe, all short train journeys away.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 64 reviews
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Ratings Breakdown


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  • 1 Stars



29. Januar 2015


Posted byHotelStaff
30. Januar 2015
尊敬的客人, 感谢您入住ANA Crowne Plaza Osaka酒店。很高兴酒店的服务和设施得到了您的认可。真诚期待您再次光临。 酒店管理层
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Hotelservice concept for Locals only


15. Januar 2015


These are my personal experiences in your Hotel:

- The Hotel staff is not used to foreigners, especially the conversation is very difficult due to really bad knowledge in english. I assume that half of the employees in the Hotel are not or nearly not able to understand english..

- The Response on my email-requests took more than a day, this is not acceptable.
- The room was clean and the bathroom in the deluxe category has enough space.
- The river view was interesting, but nothing Special.
- The Hotel is located directly downtown to the party-district.
- The shuttle Service to the Railway Station is not available in the evening. They didn't inform us about that!

The Status recognition for IHG Platinum members is not as I am used to in other CP Hotels. E.g. They gave me a room in the exactly same category just a few floors higher and sold it as an upgrade, that is not what i expect as a loyal Platinum member of the IHG Group.

You can expect a Standard Service but nothing Special.

This was my 3rd and worst Stay in this Facility. (4 Nights 2014 1x2015)

Posted byHotelStaff
20. Januar 2015
Dear Fars, Thank you very much for choosing ANA Crowne Plaza Osaka, a member of InterContinental Hotels Group. We are sorry about your disappointment with our services when you check-in. We have reviewed your feedback on the staff's language abilities with the managers concerned for improvement as soon as possible. Regard to the room upgrade for platinum member, we did the upgrade from regular room to deluxe room for you. We are sorry about not enough explaining about the upgrade to you. We also regret that you were not satisfied with our service. We are sharing your feedback with the department managers concerned for improvement. We hope to have the opportunity to welcome you back to our hotel in the near future. Guest Experience Manager
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15. Januar 2015

酒店的shuttle bus很方便,去的大阪车站什么都有。房间虽然很小,但是干净整洁!房间隔音效果也不错,楼道内的其他房间的关门声几乎听不到!

Posted byGENE
19. Januar 2015
このホテルは、南向きの部屋か北向きの部屋かによって、部屋からの眺望が大きく違います。北向きの部屋の場合、眼下にはまるでスラム街かと思われる薄汚い眺めが広がります。予約の際は、南向きの部屋をリクエストするのがいいと思います。ネット予約では、北向き南向きの選択ができないので、ネット予約後に電話でリクエストしてください。 このホテルは、予約した部屋のタイプと違う部屋に案内された経験があります。クレームをつけても、予約時に希望した部屋タイプはすでに満室だと、平気でクレームを無視します。予約の際は部屋タイプを必ず守るように伝えるのがいいと思います。
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Very Good Stay


11. Januar 2015

Stayed at the Crowne Plaza, Osaka for 3 nights along with my wife and cousin as part of our trip to Japan. Overall experience was great and would definitely recommend it. Hotel provides shuttle bus from the main train station to and from the hotel. Anyways we were walking most of the time but would make sense to use the service when moving luggage.

Staff were really nice and helpful, room size is small, well that's Japan.

Would stay here again when back.

Posted byHotelStaff
13. Januar 2015
Dear Markm85, Thank you very much for staying with us at ANA Crowne Plaza Osaka, a member of InterContinental Hotels Group. We are truly delighted that you have enjoyed stay here. We value your feedback and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged.We look forward to welcoming you back to our hotel again in the near future. Guest Experience Manager
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