ANA Crowne Plaza Osaka

Hotel Front Desk: 81-6-63471112

Hotel Fax: 81-6-63489208

Hotel Email: room-sales@anacrowneplaza-osaka.jp

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Kansai International Airport (KIX)

- Distance from hotel: 31.69 MI/ 51 KM North East l

- 60 minutes by limousine from Kansai International Airport

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- Car Parking Available

- Self-Parking Fee: 2000.00 JPY

- 24 hours security camera is operated.

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Hotel Highlights

Osaka is Japan's manufacturing heartbeat and the ANA Crowne Plaza Osaka hotel occupies a prime spot near the offices of some of the nation's biggest firms. You can also make us your base as you explore the historic cities of Kyoto, Nara and Kobe, all short train journeys away.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 79 reviews
81%
Recommend This Property
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Ratings Breakdown

79reviews

  • 5 Stars
    32
  • 4 Stars
    32
  • 3 Stars
    7
  • 2 Stars
    3
  • 1 Stars
    5

Stay in Osaka in February 2015 as platinum member

By

01 March 2015

platinumelite

Receptionists showed a touch of arrogance. We had the impression that they only pretended not to understand our English when asking requests. Although we never had such problems anywhere else around the world.

There was no recognizable benefit for a platinum member (except for two complimentary bottles of water...)

We were not very amused about the fact, that pool access is only for an extra charge. We never had this in any other country!

Posted by HotelStaff
02 March 2015
Dear Kumpel64, Thank you very much for choosing ANA Crowne Plaza Osaka, a member of InterContinental Hotels Group. We are sorry about your disappointment with our services when you check-in and pool. We have reviewed your feedback with the managers concerned for improvement as soon as possible. Regard to the welcoming platinum member, we usually do upgrade, however we might have been full occupancy at this term. We are sorry about not enough explaining about the upgrade to you. As to your reservation, in order for us to investigate further and address your concern fully, may we ask that you contact us at concierge@anacrowneplaza-osaka.jp to provide us with more details. Again, our apologies and thank you for bringing this to our attention. Thank you for your understanding and we hope to welcome you back soon. Best regards. Guest Experience Manager
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クラブラウンジのサービスは最高

By

28 February 2015

club

いつもながらフレンドリーで居心地の良いクラブラウンジです。
カクテルタイムは十分なお料理でとても満足しています。

贅沢を言えばティタイムにスイーツ以外の物があったら・・・
と、プール、サウナが無料で利用できたら・・・

Posted by HotelStaff
02 March 2015
sorasae様 いつもANAクラウンプラザホテル大阪をご利用賜り、誠にありがとうございます。またラウンジスタッフへのお褒めのお言葉を頂戴いたしましたことを重ねて御礼申し上げます。この度頂戴いたしましたご意見に関しましては担当部署に今後の検討課題として申し伝えます。ありがとうございます。またのご来館を心よりお待ちいたしております。 ゲストエクスペリエンスマネージャー
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Nice hotel but a little pricey

By

27 February 2015

platinumelite

Had a one night stay in the club room. Room was reasonably sized for Japan standards with a nice view of the river.
Furniture looks a little dated.
Mattress is comfortable.
Club lounge is spacious but food limited for tea and breakfast.
Location of hotel is ok.
Staff is friendly.

Posted by HotelStaff
28 February 2015
Dear Guest, Thank you very much for staying with us on your recent trip to Osaka. We also appreciate you taking the time to write feedback and sincerely apologize for the inconvenience caused at Club Lounge. We are sharing your feedback with the department managers concerned for improvement. We thank you for your comments and hope to welcome you back in the near future Guest Experience Manager
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立地の良さと快適な空間

By

27 February 2015

club

仕事をするのも交通の便もいいし、夜のご接待も新地の真ん中でとても助かります。
食事後の部屋での空間もゆっくり寝ることができ、朝食のバイキングも品数はちょうどいい!

Posted by HotelStaff
27 February 2015
ICHIE様 いつもANAクラウンプラザホテル大阪をご利用賜り、誠にありがとうございました。貴重なお時間を割いてコメントを頂きましたことを厚く御礼申し上げます。お客様にご満足頂けるホテルを目指し、サービス向上に努めて参ります。今後とも何卒引き続き、ご愛顧賜りますようお願い申し上げます。次回のご来館を心よりお待ち申し上げます。 ゲストエクスペリエンスマネージャー
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