Crowne Plaza Newcastle

Hotel Front Desk: 61-2-49075000

Hotel Fax: 61-2-49075080

Hotel Email: crowneplaza.newcastle@ihg.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Train
Civic station

- Distance from hotel: 0.31 MI/ 0.5 KM South

- Walking distance

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 29.00 AUD

- Secure valet parking is available to in-house guests at $29 per car per day, and is subject to availibility. Low cost, non-secure public parking is available within a short walking distance of the hotel.

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Hotel Highlights

Stay at Crowne Plaza Newcastle and you'll enjoy access to a top-class fitness centre next door, complete with weights and training machines. At the hotel, we have a sparkling 25-metre outdoor pool with fabulous harbour views. Ask our Front Desk about packages with nearby spas.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 507 reviews
93%
Recommend This Property
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Ratings Breakdown

507reviews

  • 5 Stars
    346
  • 4 Stars
    118
  • 3 Stars
    22
  • 2 Stars
    12
  • 1 Stars
    9

Great facility, poor breakfast

By

November 20, 2014

My wife and I really like the hotel.
The room, staff and ambiance are terrific.
The big let-down is the buffet breakfast. All of the dishes are tepid, in fact the roasted tomatoes were still chilled in the centre!.
The only way of getting anything hot for breakfast was to have ones eggs made to order.
And to wait 45 minutes for a coffee just reflects the lack of a robust system in the breakfast room.

Posted byHotelStaff
November 24, 2014
Thank you for your review richamar, it is disappointing for us to hear that you did not enjoy the buffet breakfast experience. We greatly appreciate your feedback as we do strive to improve our facilities and guest experience, and this comes through feedback from our guests. Hopefully next time you're in Newcastle you will visit us again and the food temperature and wait time will be improved thanks to your comments which have been passed on to our Food and Beverage Manager. We are happy to hear that you and your wife liked the hotel and the room, and that staff and ambiance were great. This reassures us we are doing something right! We look forward to seeing you again. Regards, Nathan Flanagan Guest Experience Manager
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Great Service

By

November 20, 2014

Kirsty in reception was exceptional - very friendly and helpful. Great location. Will definitely be back.

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Excellent Service

By

November 20, 2014

club

Our group of two couples stayed at the Newcastle Crowne Plaza on the occasion of the Rolling Stones concert on 15th November 2014. We traveled from Brisbane by air on the Friday prior. Having made the booking on line and not having traveled to Newcastle for many years or the Hunter Valley, I contacted the hotel personally to enquire regards to airport transfers and transport to and from Hopevale Estate in the Hunter where the concert was to be held. Luke, as Head of the Concierge team looked after us extremely well, organising airport transfers and concert transport well prior to our arrival. Everything went seamlessly with things going exactly as planned. Luke also arranged a room upgrade at a very reasonable rate, without a request. Our stay was excellent with all the staff at the front desk, restaurants, and bars extremely friendly and very helpful. We were also able to arrange a 4:00pm late check out. From start to finish, my wife and I agreed it was one of the best hotels we have ever stayed. the harbour view suites were comfotable and the view spectacular. Thanks to Luke and all the staff.

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Room service

By

November 20, 2014

The cheese platter on the room service menu was wonderful. thoroughly enjoyed it.

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