Crowne Plaza Nairobi

Hotel Front Desk: 254-719-096000

Hotel Fax: 254-20-2746100

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Nairobi Railway station

- Distance from hotel: 3.11 MI/ 5 KM East

- Drive onto Uhuru Highway until you reach the Bunyala Road roundabout. Continue driving upwards to Upperhill road turn left and keep driving until passing by the World Bank headquarters, first turn into Kenya Road.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Hotel provides free parking for hotel residents, restaurant and bar patrons, conference and banquet delegates. Health and Beauty customers are also offered free and safe parking.

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Hotel Highlights

Crowne Plaza Nairobi is located in Upper Hill, the new dynamic financial district of Nairobi with banks, international corporations and embassies. Arrange an airport transfer with our reservations team and we'll collect you from Jomo Kenyatta International Airport, which is 25 minutes away or park your vehicle in our secure complimentary carpark.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 74 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



November 24, 2014


This review takes longer than 5 minutes.
Restaurant staff should be given refresher courses on customer care, to show more patience and not just rush past clients, picking and dropping plates.
They definitely need to smile more

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Hotel stay


November 21, 2014


It was very nice hotel, location good for my business needs but lacking if your on Holiday.

Posted byHotelStaff
November 24, 2014
Thank you TimmyCB for your great feedback. I will definately share this with the entire team. Looking forward to hosting you in the near future. Best wishes, Ken Musili
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Great service from the door to the room.


November 20, 2014


The service team at the Crowne Plaza in Nairobi is very friendly and welcoming. They greeted me at the door everyday, often by name. Security is serious and they handle their job friendly and reassuring. The room cleaning people are attentive and quick.

Posted byHotelStaff
November 24, 2014
Many thanks Cowboy Texas for taking your time to review our hotel. We are delighted to read that you enjoyed the great service offered by our staff. I will share this with the entire team. I look forward to welcoming you back in the near future. Best wishes, Ken Musili
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Great Service.


November 17, 2014


Very Nice Hotel. Whenever i will visit any country, i will first search for group hotels only.

Posted byHotelStaff
November 24, 2014
Dear guest, Thank you very much for your fantastic feedback. We are delighted to read that you enjoyed our service. I will share this with the team. We look forward to hosting you in future. Best wishes, Ken Musili
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