Crowne Plaza Nairobi

Hotel Front Desk: 254-20-2746000

Hotel Fax: 254-20-2746100

Hotel Email: info@cpnairobi.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
JOMO KENYATTA INTERNATIONAL AIRPORT (NBO)

- Distance from hotel: 9.32 MI/ 15 KM South West l

- Drive into Uhuru Highway, turn left into Bunyala Road, drive up and turn left on Upper Hill Road, proceed up and turn left into Mara Road, drive and turn left into Kilimanjaro Road, drive and turn right into Kenya Road and to the Hotel

WILSON AIRPORT (WIL)

- Distance from hotel: 4.35 MI/ 7 KM North West l

- Drive into Uhuru Highway, turn left into Bunyala Road, drive up to Upper Hill Road and turn left, proceed up and turn left into Mara Road, drive and turn left into Kilimanjaro Road, drive and turn right into Kenya Road and to the Hotel

Train
Nairobi Railway station

- Distance from hotel: 3.11 MI/ 5 KM East

- Drive onto Uhuru Highway until you reach the Bunyala Road roundabout. Continue driving upwards to Upperhill road turn left and keep driving until passing by the World Bank headquarters, first turn into Kenya Road.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Hotel provides free parking for hotel residents, restaurant and bar patrons, conference and banquet delegates. Health and Beauty customers are also offered free and safe parking.

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza Nairobi is located in Upper Hill, the new dynamic financial district of Nairobi with banks, international corporations and embassies. Arrange an airport transfer with our reservations team and we'll collect you from Jomo Kenyatta International Airport, which is 25 minutes away or park your vehicle in our secure complimentary carpark.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 54 reviews
92%
Recommend This Property
Read All Reviews

Ratings Breakdown

54reviews

  • 5 Stars
    25
  • 4 Stars
    23
  • 3 Stars
  • 2 Stars
    2
  • 1 Stars
    4

Top class hotel

By

04 September 2014

club

Very pleasant hotel with excellent staff. Nice to get personal attention and have a name instead of merely a room number
Rooms very spacious and well appointed. Spotlessly clean.
Bar service and food of good quality with friendly staff although bar menu rather small.
All in all a very pleasnt hotel to reside in

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Comfort Zone

By

03 September 2014

club

Crowne Plaza Nairobi is ideally located, close to CBD and airport. Well secured and very calm despite located in a very busy area. It is worth considering for stay.

Posted byHotelStaff
08 September 2014
Dear Virendra, Thank you very much for your fantastic feedback on your stay at Crowne Plaza Nairobi. It was indeed a pleasure hosting you and I look forward to welcoming you back in the near future. Best wishes, Ken Musili
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One of the best if not the best out of the big chain hotels

By

01 September 2014

platinumelite

I've stayed at almost every other major hotel in Nairobi, and I'm comfortable with saying Crowne Plaza Nairobi lives up to the standards I've come to expect from Crowne Plaza worldwide. The staff is great from Ian (and my other 2 friends at the front door) to Jacintha at the reception or in the business lounge, to Andrew the Hotel GM. I've single them out only because I've dealt with them most but in all honesty I've not had one bad experience with any of the staff in CP Nairobi. I would push for a bit more consistency when it comes to providing room slippers and bath robes everyday but that's a small issue easily and quickly remedied with a quick call. The bar is nice sitting on 2 floors and as a man your not "harassed" (any man that's been to a Nairobi hotel understands what i mean). The beds and pillows coupled with the great service are hands down differentiators when comparing to other hotels in Nairobi. And for all of you business travelers, the WiFi actually works well. All night! A really important point for us road warriors.. The Roads need to hurry and get fixed. and sometimes you may get a taxi driver that's not as cordial as one would expect but overall everyone including the taxi drivers deserve Kudos for jobs well done.

Posted byHotelStaff
05 September 2014
Dear Tebashe, We are delighted we were able to reach your expectations during your stay with us. We appreciate your mentioning of Ian, Jacinta and Andrew as providing outstanding service during your time with us, we always love to hear when we make someone's day brighter. I will definitely with great pleasure share this with the team. We love to hear that our guests feel welcomed and well taken care of, especially when extra attention is needed. I this regard, I wish to let you know that we have taken note of the drawbacks and assure you that we are going to look into them. We appreciate your suggestions as well. We appreciate your continued loyalty- IHG Rewards club membership. Thank you for recommending us to other reviewers and we look forward to your next stay with us. Best wishes, Ken Musili.
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awsome

By

28 August 2014

club

Had a fantastic stay at the Crown Plaza, would recommend everyone to the hotel. Many thanks to all staff and the management. One important detail- Please provide a play area for small children. Stella front office was awesome- very kind and supportive. Keep up!

Posted byHotelStaff
01 September 2014
Dear guest, Thank you for your fantastic feedback on your stay at Crowne Plaza Nairobi. It was indeed a pleasure hosting you. We are delighted to read that Stella made it happen for you, I will with great pleasure share this with her and the team. Your comments have been noted and will be shared with the team too. I look forward to welcoming you again in future. Best wishes, Ken Musili
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