Rated 3.8 out of 5 by 137
Rated 3.0 out of 5.0 by Drive015 Quite a good hotel despite some little problems
For this money I expected better service.
We had a room with panoramic view (Romantic getaway). Late check out is supposed for this (about 4 p.m.). When we visited lobby at first floor in about 1 p.m we couldn't enter our room, because key had been already blocked because of system (operator didn't program it for 4pm departing). Receiptionist helped us, but we had to go down to her (nobody wanted to go up to give us new access card directly).
Also no teeth brushes and comb.
I liked view from the window and staff
Anyway, I liked hotel. It is Russia and no need to wait european service there ;)
January 22, 2015
Rated 4.0 out of 5.0 by Vbause Schlechter Gepäckservice - katastrophal für 5 *****Hotel!
Ein großes Manko ist - kaum ein Mitarbeiter interessiert sich beim Zugang zum Check in für das Gepäck .
Die Mitarbeiter dafür stehen herum .
Auch beim Ankommen mit demTaxi vorm Hotel . Kein Mitarbeiter des Hotels öffnet die Türen - geschweige Gepäck ausladen . Dies habe ich nun schon 2 x in diesem Hotel erlebt , aber noch nie auf der WELT in einem Crown Plaza !
January 15, 2015
Rated 5.0 out of 5.0 by KirillCHI Come only in the Club Tower - it is the best. Hotel only for business!
Stunning views from the panoramic Windows, a club lounge, sensitive and responsive staff, all new... this is only a small part of the advantages. Only useful for business. For tourists all far and inconvenient. Highly recommend! Staying in this hotel, be sure to visit the restaurants nearby: BOCHKA or MANON. They are across the road - This is one of the most delicious restaurants in Moscow.
Have a nice day!
December 28, 2014