Crowne Plaza Toluca-Lancaster

Hotel Front Desk: 52-722-2754475

Hotel Fax: 52-722-2712106

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


- Distance from hotel: 3.73 MI/ 6 KM South l

- Take Blvd. Aeropuerto north exit on Tecnologico street and turn to your left on the red sign.


- Distance from hotel: 27.96 MI/ 45 KM West l

- Take Viaducto Miguel Aleman, exit Autopista México-Toluca, then exit Blvd. Tecnologico-Zoologico, exit to the rigth and then in the red sign turn to your left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

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Hotel Highlights

We know how important a good night's sleep is for you, so we do more than other Toluca hotels and offer the Crowne Plaza Sleep Advantage® Program, featuring sleep amenities and comfortable beds.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 49 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good Overall experience


December 14, 2014


I was able to check in a little early. The staff was very friendly and informative. The room assigned to me was in excellent condition. I did not pay for breakfast at the hotel as I think 210 Pesos for a breakfast is expensive, so I can't tell you the quality of the food. The bar offers a wide variety of beverages and is staffed by nice people. There were a wide variety of channels to watch on TV, in English and Spanish. The internet worked most of the time. I will stay here again on my next visit probably.

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Stay at Crown Plaza, Toluca


December 13, 2014

The stay was very comfortable. Breakfast had vast number of choices to pick from.

Posted byHotelStaff
December 15, 2014
Dear Lakshmi, Thank you very much for sharing your experience, I am glad it was comfortable. We hope to see you back soon. Kind regards, General Manager
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Friendly Efficient staff and comfortable room


December 05, 2014


The staff were efficient and friendly. The food was very good and service very attentive. The room was large and clean. I would deffinitely stay there again.

Posted byHotelStaff
December 08, 2014
Dear JRM2014, Thank you very much for your comments, I am happy to hear that you had a nice stay, I'll make sure everybody knows because it is a great pride for our staff to know they did a good job. We hope to see you again real soon. Kind regards, General Manager
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Nice Set Up


December 05, 2014

Enjoyed my stay. Good atmosphere...clean, friendly staff. Excellent restaurant. Only complaint...internet could use some work and the bed be a little softer. Would definitely stay here again.

Posted byHotelStaff
December 08, 2014
Dear MichiganBusiness Traveler, Thank you very much for your feedback, I am glad to know you enjoyed your stay and restaurant. Our IT manager is already working on the internet connection and about the bed, next time you stay with us let us know and we will make your bed more comfortable. We hope to see you soon. Kind regards, General Manager
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