Rated 4.3 out of 5 by 520
Rated 5.0 out of 5.0 by ElecEng Favourite Hotel
The Crowne Plaza hotels are generally outstanding, and the Melbourne hotel fits this description. The staff were very knowledgeable, courteous, and responsive. The hotel was modern, clean and fully met my requirements.
January 22, 2015
Rated 5.0 out of 5.0 by SasandCas Great location and value for money
My wife and I recently stayed for a weekend to enjoy some of the sights of Melbourne. Our room although not having views of the casino still had river views across South Wharf. Although the hotel is currently undergoing some renovations we did not encounter any issues with noise or other inconveniences. The room itself was very comfortable and clean with good wi-fi. Our only issue was the shower is over a bath rather than separate. All staff we encountered were friendly and helpful and as we had arrived early we were able to leave our luggage and receive a phone call when our room was ready. The location of the hotel is excellent with the Crown Casino, Southbank, South Wharf and the CBD all within walking distance which gives many options for restaurants and shopping. Their is also access to a free tram only a short walk away which will take you around the CBD, Docklands and Harbourfront.
If I had one minor gripe it would be that although the hotel has a happy hour the selection of drinks it was applicable too was very limited (1 variety of beer, wine or cider).
Overall though this hotel was excellent value and given its location a perfect stop when in Melbourne and I would quite happily stay there again.
January 21, 2015
Rated 3.0 out of 5.0 by CoogeeIsFab Weekend
I was surprised on entering the hotel to see that renovations were happening. There was noise in thre room from this.
Check in was very slow. They said that my room was not ready and they would call me when it was. I didn't receive a call. It took 90 minutes for my luggage to arrive after finally getting a room, and that was after I called concierge twice. Great view of the Yarra from teh room. If you get a good rate it's woth it, otherwise way over priced.
January 21, 2015