Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Train
Amtrak

- Distance from hotel: 119 MI/ 191.51 KM North

- Head northeast 354 ft 2. Turn left toward Phillips Ln 69 ft 3. Turn left onto Phillips Ln 0.7 mi 4. Turn right onto Crittenden Dr 1.0 mi 5. Slight right to merge onto I-65 N Entering Indiana 115 mi 6. Take exit 110B on the left to merge onto I-70 W toward Saint Louis 0.8 mi 7. Take exit 79B toward Meridian Street 0.2 mi 8. Slight right onto Madison A

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

Print Hotel Fact Sheet

Current Settings are:

/


Change Preferences:

Country of Residence:

Available Languages:

lang-loader
Make A Reservation

Book Online or Call:

Chat with an AgentChat with an Agent

Best Price Guarantee

Select to close

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button

Please enter Check In.

Please enter Check Out.

Hotel Highlights

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
Quick Information

Hotel Offers

There are no hotel packages available for your requested travel criteria
Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 478 reviews
83%
Recommend This Property
Read All Reviews

Ratings Breakdown

478reviews

  • 5 Stars
    262
  • 4 Stars
    96
  • 3 Stars
    54
  • 2 Stars
    36
  • 1 Stars
    30

Group event

By

25. November 2014

club

Only complaint is that I had called in 10 days before to again request my 2 rooms be next to each other (adjoining) as the kids would be in the hallway less. I knew we would be checking in late so wanted that arranged prior. When I got there to check in, they were unable to meet my request, the staff was very busy with other service recovery issues, the lines were backed up and the phones ringing off the hook. I really could not get them to take the time to meet my request. Very disappointing. Not a deal breaker but would have been fun and certainly the guests between us would have gotten a bit more sleep with 4 teens going back and forth between rooms as they were preparing for some competition. No hot tub or fridge is also a bummer. For the price I often get better amenities at the cheaper hotels (fridge, hot tub, continental breakfast). Staff was very nice. Had to call for more towels. Neither of the rooms were not prepped for 4 guests even though my reservations stated that.

Read More
Read Less

Customer service and hospitality at its finest!

By

21. November 2014

platinumelite

I've stayed at the Crowne Plaza Hotel in Louisville, Ky., numerous times over the past 15 years and without fail, the warm and friendly staff's customer service and hospitality is First-Class and Top-Shelf! Their attention to the details is amazing and when my travels bring me back to Louisville, there is only one hotel that I would consider staying at and yes, you guessed it, the wonderful Crowne Plaza Hotel with hospitality at its finest!

Posted byHotelStaff
24. November 2014
Thank you for your amazing review of our hotel customer service and hospitality. Your words will definitely be passed to our team members. It gives me great pleasure knowing that after 15 years we are still the place for your travel needs. We look forward to your return. Thank you again Jose Rolon Director of Operations
Read More
Read Less

Convenient, Clean, Courteous prompt shuttle.

By

20. November 2014

Goal was to stay near airport for early morning flight and not have to leave hotel for food. This property provided all those at level expected in a Crowne Plaza.

Posted byHotelStaff
24. November 2014
I greatly appreciate your review. I am especially pleased that we met your level of expectations. We look forward to your return. Sincerely John Shake, GM
Read More
Read Less

Business Travel

By

19. November 2014

club

Pros:

Front desk staff were friendly and found my IHG Rewards account and applied the right points!

Room was okay, was clean, but the three little windows in my room on the first floor were not very inviting.

Loved the relaxation kit

Bathroom was clean

Even though there was a group of kids in the hotel on the 2nd night, I didn't run into any problems with noise issues

Cons:

The fact that my shower was accessible meant a huge puddle every morning

Lighting in the room isn't the best, need a light in the hallway

Shower was not hot enough

Posted byHotelStaff
24. November 2014
Thank you for your comments regarding your stay. I am pleased to hear that the front desk took care of you and made your IHG Rewards readily available to you. I do apologize that your room was not as accommodating and that the lighting was minimum. Your comments have been helpful to our property for future improvements.
Read More
Read Less