Crowne Plaza Kochi

Hotel Front Desk: 91-484-2865000

Hotel Fax: 91-484-2865111

Hotel Email: reservations.crowneplazakochi@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Cochin International Airport (COK)

- Distance from hotel: 19.88 MI/ 32 KM South l

- From the airport exit gate take left toward roundabout for Airport Road. After traveling about 400m take second roundabout, go straight for about 5Km and keep right and turn left to NH 47. Drive straight till 17km and take left toward Vytilla Junction. Drive straight till you reach Kundanoor Junction and keep left and enter under pass road on the left side you can find Crowne Plaza Kochi.

Train
Ernakulam Junction

- Distance from hotel: 4.97 MI/ 8 KM North East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- We have spacious parking place which can accomodate 300 vehicles. We also provide vallet service for the guests.

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza Kochi has a variety of outlets serving authentic food & beverage. Our all day dining restaurant Mosaic, serves Asian, Indian & Western cuisines. The seafood specialty restaurant Trilogi features a live kitchen with the authentic flavours of Italian, Arabic & Chinese cuisines. The Aroma Lounge and Deli serve a fine selection of Indian & International tea/coffee.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.6

based on 74 reviews
96%
Recommend This Property
Read All Reviews

Ratings Breakdown

74reviews

  • 5 Stars
    52
  • 4 Stars
    17
  • 3 Stars
    2
  • 2 Stars
    1
  • 1 Stars
    2

Staff in my room at three am without knocking

By

August 28, 2014

One night an employee was in my room without first knocking on my door. I raised a compliant with the management and they noted that this would be addressed.

In the lounge area, some guests littered the area to the point it looked like a garbage dump. It was cleaned up by staff but it was amazing how dirty some guests are. I spend 150 nights a year on the road and during my decades of travel I had never seen such a spectacle. Not just one table but several. Garbage everywhere.

Posted byHotelStaff
September 01, 2014
Dear Guest, Greetings from Crowne Plaza Kochi. Thank you for sharing your valuable feedback. I would like to personally apologize for the inconvenience caused to you during your stay. There were some process lapses resulted in the experience. We have noted your concerns and ensure you that your next stay with us would be memorable. We thank you once again for sharing your feedback and giving us an opportunity to correct it. Please accept my apologies once again and looking forward to meet you during your next visit to our Hotel. Warm Regards
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Comfortable Bed and good service

By

August 27, 2014

Attentive, courteous and well behaved staff. On the whole good service, ambience and cleanliness.

There is room for improvement in the food department though. The Breakfast buffet spread can be improved.with better dishes especially continental ones. the desserts and the main course section on the Lunch Buffet can be improved as well.

The selection of cocktails needs to be improved.

Posted byHotelStaff
September 01, 2014
Dear Guest, Greetings from Crowne Plaza Kochi, Kerala! Thank you for sharing your valuable feedback and appreciating our staff and services. We have noted your concerns with regards to improvement in the food section especially the breakfast and lunch buffet and will look into the same constructively. We ensure you that your next stay with us would be more memorable. Looking forward to welcome you again to our hotel. Warm regards, Sanjay Kaushik General Manager.
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An experience worth having

By

August 22, 2014

I stayed at the Crowne for only a day but the stay was totally worth it. The ambiance was great. The room was great overlooking the backwaters and the two pools of the hotel. The hospitality was great and the staff were at their best. A definite joy to have stayed there.

Posted byHotelStaff
August 26, 2014
Dear Guest, Greetings from Crowne Plaza Kochi! Thank you for your feedback about our hotel and the team. Comments such as these encourage us to work harder to delight our guests. We look forward to welcome you in the future. Warm regards,
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Good room, average service, attrocious drinks

By

August 16, 2014

Good size and comfort rooms. Service cn inprove. Despite stating a drinks license they only serve Indian Wine and Beers, no spirits and nothing international. Food ok but dishes arrived in teh wrong order. No checkin staff at 04:00!

Posted byHotelStaff
August 19, 2014
Dear Guest, Thank you for sharing your feedback. We are pleased to share that the Hotel has a Beer and Wine licence currently, wherein we can serve only beers and wines. Your concern on wrong food order has been taken seriously and corrective action been taken. With regards to your check-in, we do have the CCTV footage from your arrival to departure, which can be shared if required. We regret for the inconvenience caused to you during your stay and ensure that your next visit with us would be more memorable. Warm regards, Sanjay Kaushik
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