Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 92 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Crowne Plaza...excellent stay and upgrades are wonderful


October 29, 2014

I recently stayed at the crowne plaza for two nights during Oktoberfest. The changes that they have done in the past year are excellent. They are still going through renovations, but did not hinder our stay in the least.
I look forward to seeing the final product when they are done.
The guest rooms are beautifully updated with exceptionally comfy beds and pillows. The bathroom was a bit tiny and no where to hang a hand towel or put your soap for sink, but they have been upgraded nicely and are beautiful.
The staff are friendly and cater to your needs when you have a problem.

I look forward to enjoying another night at the crowne plaza in the near future.

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Crowne Plaza Hotel - Oct 14, 2014


October 28, 2014


Upon arrival at newly renovated lobby. Staff friendly

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Good quality


October 28, 2014


Parking garage is too far from the hotel and along a long unprotected alley.

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Great Hotel


October 23, 2014


The hotel and amenities were fantastic! I just wouldn't stay there on an Octoberfest weekend again. I didn't know when we booked that this was the case and no one told us when we booked that this was the case. A suggestion would be not to put people in a group booking throughout your hotel or in the heart of the party.
The staff were great in coming to our floor to ask the intoxicated guests to not sing in the hallways!
I would stay here again. The staff were great and we did enjoy our stay due to being able to bowl, swim and mini putt.
Sleep quality was affected as the hallways were very noisy and the doors very thin!

Posted byHotelStaff
October 29, 2014
Dear valued guest, Thank you for your review following your recent stay at the Crowne Plaza Kitchener-Waterloo. We sincerely apologize for the noise disturbance during your stay with us, Oktoberfest is on of our busiest times of the year and it was unfortunate your event fell on the same weekend. We always try our best to assign groups together but due to hotel occupancy levels sometimes that is not always possible. We truly hope that you get a chance to stay with us again and we are happy that you enjoyed our unique facilities while here and got to take advantage of them. Jenna Assistant Front Office Manager
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