Crowne Plaza Kathmandu-Soaltee

Hotel Front Desk: 977-1-4273999

Hotel Fax: 977-1-4272205

Hotel Email: reservation@scp.com.np

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Tribhuvan International Airport (KTM)

- Distance from hotel: 5.59 MI/ 9 KM South West l

- Tribhuvan International Airport - New Baneshwor - Thapathali- Tripureshwor- Teku- Kalimati- Soalteemode- Soaltee Crowne Plaza

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Parking of vehicle either by the owner or by the car valet of hotel and is entirely at owner's risk.

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Hotel Highlights

Crowne Plaza Kathmandu-Soaltee is one of the premier conference venues in South Asia, having hosted visits by Queen Elizabeth II, Princess Diana and numerous other heads of state. Speak to our Concierge about unforgettable tours or hiking trips throughout the Kathmandu Valley.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 107 reviews
87%
Recommend This Property
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Ratings Breakdown

107reviews

  • 5 Stars
    57
  • 4 Stars
    31
  • 3 Stars
    10
  • 2 Stars
    3
  • 1 Stars
    6

Food quality

By

March 30, 2015

club

Include some more Local dishes
Include and mention Halal food for muslims also

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Overall Good Experience

By

March 30, 2015

club

It was an amazing stay. Really good, friendly and caring staff. I would love to visit again and would recommend this place to my colleagues.

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Poor Customer Service

By

March 29, 2015

platinumelite

I was given an upgraded room due to being a Platinum Elite Member, however, the upgraded room did not suit our needs to include my wife, daughter and myself. The room only had a queen bed with a small sofa which could not accommodate my daughter. The guest relation’s individual offered us a standard room that had not been renovated and was in very poor condition, however, said she could provide another small bed in this room for my daughter. We then asked why couldn’t the small bed be placed in the upgraded room, as there was adequate space. She simply told us no without any explanation and any apparent desire to accommodate us any further. We decided to take the upgraded room as the standard room was in such poor condition, so for the next week my entire family and I slept on the queen bed.

During our stay I ordered a “Grilled Chicken Sandwich” at the Garden Café and was served a chicken salad sandwich on toasted bread. I informed the waiter that this is not “Grilled Chicken” as indicated on the menu and he just laughed and said the bread was grilled. This was the overall attitude of the service personnel that we encountered.

I am very disappointed at the overall customer service provided by the hotel staff and would not recommend this hotel to anyone.

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Tranquil grounds, exceptional staff but pricey internet

By

March 23, 2015

Peaceful grounds, pleasant room with good view over Kathmandu. Excellent buffet breakfast. The highlight for me was the immediate response from both the outrside security and duty manager when I lost my ipad. Their response was immediate and effective. They retraced the local taxi i had travelled in and then located the place I had visited on the outskirts of Kathmandu despite the fact that I did not have contact details. Their investigation was impressive and I thank both staff members and commend Crowne Plaza.
My only disappointment is the amount charged for internet. Most hotels provide free internet and to be fair, the hotel offered me 20% discount on the internet fee. Nonetheless, I do feel this should be free.

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