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  • 1 877 2 CROWNE
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When redeeming points for a Reward Night, you may only book one room at a time.

Once you complete your Reward Night reservation you will be given the option to duplicate this reservation.

(e.g. Apr-16-2014)
(e.g. Apr-17-2014)
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To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: JACKSONVILLE
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 11:00 AM

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:10
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Czech
  2. German
  3. English
  4. Spanish
  5. French
  6. Croatian
  7. Italian
  8. Dutch
  9. Romanian
  10. Slovak

Pet Policy

Pet Policy

Service animals are permitted to stay in hotel. All other pets are not accepted.

Parking

Parking

  • Number of parking spaces:300
  • Car Parking Available
  • Self parking available for $10.00 per vehicle per night. All spaces are located under the hotel in a covered parking lot. Valet parking available for $14.00 per vehicle per night.
  • Daily Parking Fee ( 10.00  USD)
  • Valet parking fee  ( 14.0 USD )

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center

Facility

Facility

  • Hotel renovated inFebruary 01, 2006
  • Total number of rooms:292
  • Total number of suites:32
  • Total number of rooms with only one bed:133
  • Total number of rooms with only double beds:159
  • Total number of non-smoking rooms:292
  • Total number of rooms for the physically challenged:10
  • Interior corridor
  • Total number of floors:10

Welcome to a Certified Green Jacksonville Riverfront Hotel

Jacksonville is a place to enjoy the laid back Florida lifestyle and a bustling urban atmosphere. By staying at our downtown Jacksonville hotel, you can enjoy the best of the city, whether it's the proximity to businesses or beaches.

At the Crowne Plaza® Jacksonville - Riverfront hotel you can reap the benefits of being located downtown. Companies, such as GE, Stein Mart, Bank of America and CSX Corporation, are nearby,
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Welcome to a Certified Green Jacksonville Riverfront Hotel

Jacksonville is a place to enjoy the laid back Florida lifestyle and a bustling urban atmosphere. By staying at our downtown Jacksonville hotel, you can enjoy the best of the city, whether it's the proximity to businesses or beaches.

At the Crowne Plaza® Jacksonville - Riverfront hotel you can reap the benefits of being located downtown. Companies, such as GE, Stein Mart, Bank of America and CSX Corporation, are nearby, as is Baptist Medical Center. If you need to host an event, look no further than our 12,000 square feet of space. Our Business Center and perks such as a Crowne Meetings Director make us "The Place to Meet" in Jacksonville.

On the riverfront, our hotel is perfectly located for a fun vacation. Here you're just a ferry ride away from Jacksonville Landing, the home of great restaurants, shops and nightclubs. If you want sand, sun and surf, head to local beaches 18 miles away. Our Jacksonville, FL hotel's location is also just one mile from the stadium and arena that are home to the Jacksonville Jaguars and Jacksonville Suns.

Staying at our downtown Jacksonville hotel puts you in the best position to enjoy our great city, whether you're here for business or pleasure. Our amenities include an outdoor pool, 24-hour Fitness Center, Starbucks kiosk, two lounges and two restaurants including Ruth's Chris, so make your reservations today to enjoy it all!

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Features
Do you want to host a business or social event in Jacksonville, FL? Our smoke-free hotel has 12,000 square feet of meeting space, two-hour response guarantee and other perks make us "The Place to Meet."

Guest Reviews

Rated 3.9 out of 5 by 270 reviewers.
Rated 2.0 out of 5.0 by Not Pleased! Starting with arriving the parking garage was creepy so we chose valet. I do like the fact my car is right there. We checked in and although we had requested rooms close to one another (we were staying with friends) when we made the reservations I was told you couldn't do that, that "lots of people make request" then I was told the room was not cleaned although check in time was 4 and this was after 4. I asked how much longer and was told "I don't know, could be 5 min or could be an hour." I am very upset with the customer service we received from Susan at the front desk. We asked her about the water taxi and was told " I don't know if they are running or not we don't keep up with the private owned boats" funny how the valet guy told us they were running and how to get there thru the back of the hotel. He was the only helpful person there. You do own a hotel on the river, so you should keep up with that information for your guest. Anyway, we get to our room and only one key worked. We had breakfast brought to our room and layed out on the bed as my husband layed covered up and I was taking a shower because we didn't order anything. It actually belonged to another room. The balcony looked as though it was going to fall at any moment. This was just a horrible stay and I will not be staying here again. February 26, 2014
Rated 1.0 out of 5.0 by Crowne Plaza name on the building, Days Inn on inside! I am very disappointed. I have stayed in Crowne Plaza properties before but never this old. We requested a renovated rm and were assigned (828). There was base board missing near the closet, mismatched door knobs on the closet, a hole in the balcony curtain, the mattress was memory foam w/egg carton foam on top of it and a piece was missing off the toilet seat. I would never recommend this property. Even though there is a Ruth Chris Steakhouse in the lobby, it is not a 5 star property! Even though the hotel floors 8-10 are renovated, it appears that paint was added over old paint, carpet was not new, curtains at balcony were torn and AC unit was falling apart near balcony. I would not pay full price for this hotel; it wasn't worth the gov't rate that we paid! It is not up to Crowne Plaza standards. The parking garage was creepy and had some type of yellowish goo falling from the ceiling, which made a pile near one of the parking spots. This was unacceptable for Valentine's Day weekend!! We should have stayed 9 miles south of downtown! February 17, 2014
Rated 5.0 out of 5.0 by Great Service Bad weather and cancelled flights and I arrived late, and the hotel was oversold. A time when really good customer service makes or breaks it and the Crown Plaza provided great customer service. For the first night they moved me to another (larger, newer, nicer) hotel, and for the second night I was back at the Crown Plaza. The front desk staff went above and beyond the call of duty to be accommodating. This is an older hotel, being renovated and updated nicely. If the conference is back at this hotel next year, I will go back. February 17, 2014
Relax poolside at our downtown riverfront hotel in Jacksonville
Relax poolside at our downtown riverfront hotel in Jacksonville
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Relax poolside at our downtown riverfront hotel in Jacksonville Crowne Plaza Jacksonville's riverfront hotel pool at night. Jacksonville, FL Hotel Lobby Jacksonville's Southbank skyline with Crowne Plaza Hotel Jacksonville hotel lobby Crowne Plaza's exceptional downtown Jacksonville location Our downtown Jacksonville hotel as viewed from the Riverwalk Our Jacksonville Hotel entrance A welcoming entrance to our Jacksonville, FL hotel Downtown Jacksonville Hotel: Crowne Plaza Jacksonville Riverfront Crowne Plaza Jacksonville Hotel & Ruth's Chris Steak House Hotel is located in the trendy San Marco District of Jacksonville Jacksonville Hotel Lobby Downtown Jacksonville hotel lobby lounge Riverfront hotel pool located on Jacksonville's Riverwalk View from the San Marco Hotel Suite at Crowne Plaza Jacksonville
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Awards

Meeting Service Excellence

Meeting Service Excellence
Crowne Plaza Hotels and Resorts is dedicated to providing an excellent meeting planner experience at all of our hotels. Our hotels strive to meet highest standards of quality and meeting planner satisfaction. Some hotels in our system have surpassed even these high standards and have been given a Quality Meetings Performance designation for their efforts. When you find a "Meetings Service Excellence" Quality Performer hotel, you'll know that hotel has achieved impressive ratings based on property condition, quality of meeting services and overall satisfaction.
Click here to earn up to 5,000 bonus points or 1,000 bonus points every night.