Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel Front Desk: 1-317-6312221

Hotel Fax: 1-317-2367474

Hotel Email: indycrowne@genhotels.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Indianapolis International Air (IND)

- Distance from hotel: 14 MI/ 22.53 KM East l

- Airport Drive to I70 east ,exit 68. Drive eastbound I70 for 15 minutes until you reach exit 79b- Illinois McCarty St. exit. Continue North on Illinois St to Georgia St. Turn left on Georgia and left on Capital Avenue. Hotel 1st left before overpass

Train
Amtrak Station
Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 22.00 USD

- Valet Parking Available

- Valet Parking Fee: 30.00 USD

- The Hotel offers Valet Parking daily rate of $30 with in/out privileges. Pan Am Plaza self-park garage is located adjacent to hotel front drive (not owned or operated by hotel) Daily rate: $22. All rates subject to change.

Print Hotel Fact Sheet

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Hotel Highlights

Listed in the National Register of Historic Places and housed within America's first Union Station, our hotel is popular for its authentic Pullman train car guest rooms resting on their original tracks. Guests can still hear the muffled rumblings of trains passing through. Crowne Plaza Union Station is still adjacent to an active Amtrak train station.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 284 reviews
79%
Recommend This Property
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Ratings Breakdown

284reviews

  • 5 Stars
    145
  • 4 Stars
    61
  • 3 Stars
    36
  • 2 Stars
    22
  • 1 Stars
    20

Family Wedding

By

October 28, 2014

club

Great location. High quality food and beverage. Train station theme added to the charm of the stay. Comfortable, up to date, and clean rooms and meeting spaces. Helpful, competent and friendly staff.

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Cold Indoor Pool

By

October 27, 2014

club

We were not able to swim in the pool due to the cold temperature. We thought having the pool right by our room would be problematic for noise but it wasn't because no one used it. Between the temperature of the water and the overhead air conditioning this area in the hotel was not comfortable to be in.

On a positive note the staff was excellent, both friendly and helpful.

The room was clean, the beds comfortable, but it was strange at first having a room with no outside window. We got used to it.

Be prepared for trains rumbling your room too, it is part of the ambiance.

Posted byHotelStaff
October 30, 2014
Thank you for taking the time to review our hotel. We love hearing feedback regarding our customer service. Rest assured that your feedback will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer. Trina W. General Manager
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Worst stay ever

By

October 27, 2014

club

They warn you that you may hear some train noise. The train sounded like it was coming through my room. Woke me up several times

Posted byHotelStaff
October 29, 2014
We appreciate you taking the time to write a review of our hotel. As an IHG Member, your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the issues you encountered during your stay. Trina Woolfington, General Manager
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Crowne Plaza Indianapollis

By

October 25, 2014

club

I highly recommend this hotel Staff was beyond excellent, polite, and helpful. Beautiful hotel.Valet service excellent and speedy. We stayed in the train car It was a great experience. I had a seven year old with me she enjoyed the stay as much as I did. The pool is great clean and peaceful could have been a little warmer and no Jacuzzi which would have made that part a little better. Close to everything.

Posted byHotelStaff
October 28, 2014
Thank you for the 5-star review & choosing the Crowne Plaza Indianapolis Downtown Union Station as your place to stay. I am happy to hear that you received great service from our staff and enjoyed our uniqueness. We hope to see you again soon. Trina W. General Manager
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