Crowne Plaza West Hanoi

Hotel Front Desk: 84-4-62706688

Hotel Fax: 84-4-62706666

Hotel Email: hotel@crowneplazawesthanoi.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Noi Bai International Airport (HAN)

- Distance from hotel: 18.02 MI/ 29 KM South West l

- Take airport highway to hanoi city centre. After crossing Red River Bridge, take right turn to enter to Le Duc Tho street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Spacious car parking space in basement 1 and basement 2

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Hotel Highlights

Book one of our Suites or Club Rooms to enjoy personalized service in the heart of Hanoi, that includes access to our Club Lounge, where complimentary drinks and snacks are served throughout the day. Book now in advance and receive free upgrade, free breakfast, free Internet and late check out until 4:00PM.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 145 reviews
95%
Recommend This Property
Read All Reviews

Ratings Breakdown

145reviews

  • 5 Stars
    94
  • 4 Stars
    39
  • 3 Stars
    7
  • 2 Stars
    3
  • 1 Stars
    2

大致上不錯

By

May 19, 2015

club

大致上不錯, 環境舒適, 床舖也舒服, 房間空間也很足夠, 唯一要挑剔就是空氣比較乾燥, 可以的話, 請添置加濕器

Posted by HotelStaff
May 20, 2015
尊敬的 yt_chan 感謝您選擇下榻河內西方皇冠假日酒店並為我們提供寶貴的意見和建議。我会送你的建议到前厅部。我们正在尽最大的努力给我们的客户最大的住宿地和服务。 您的點評是對我們的鼓勵和支持。 河內皇冠假日酒店向您致以誠摯的問候! 您真誠的, Jasmin Kohlbrecher Executive Assistant Manager ----------------------- Dear yt_chan Thank you for choosing to stay at the Crowne Plaza West Hanoi and providing valuable advice and suggestions for us. Your review is our encouragement and support. I will send your suggestions to the front office. We are doing our best efforts to give our customers the greatest services and amenities. Greetings from Crowne Plaza Hanoi!! Sincerely, Jasmin Kohlbrecher Executive Assistant Manager
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一流五星級飯店

By

May 19, 2015

club

服務親切,WI-FI不錯,餐飲食物好,房間舒適,外觀整潔及布置不錯,有機會會優先選擇入住GOOD,GOOD,GOOD,GOOD,GOOD

Posted by HotelStaff
May 19, 2015
尊敬的 JAMES0725 感謝您選擇下榻河內西方皇冠假日酒店並為我們提供寶貴的意見和建議。您的點評是對我們的鼓勵和支持。我們將繼續竭誠您提供最優質的服務和舒適周到的住宿體驗。河內皇冠假日酒店向您致以誠摯的問候! 您真誠的, Jasmin Kohlbrecher Executive Assistant Manager ---------------------- Dear JAMES0725 Thank you for choosing to stay at the Crowne Plaza West Hanoi and provide valuable advice and suggestions for us. Your review is our encouragement and support. We will continue to be happy to provide you with the best service experience and thoughtful and comfortable accommodations. The most sincere greetings from Crowne Plaza Hanoi!! Jasmin Kohlbrecher Executive Assistant Manager
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Excellent service

By

May 12, 2015

platinumelite

Excellent service was provided from the point of check-in until the day I checked out. I would like to specially thanked Ms Mo, GROs on duty at the club lounge, for her attentiveness. She never fails to smile and greet every guest during the morning breakfast hour and it surely brighten up my day.

Housekeeping team did a good job in keeping the room clean.

Lastly, an upgrade in the room category came as a bonus.

Posted by HotelStaff
May 13, 2015
Dear Kassyina Thank you very much for your recent stay at Crowne Plaza West Hanoi. We really appreciate your kind review. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I have already passed your kind comment to the Front Office and Housekeeping department as a encouragement and compliment. We are looking to serve you again on your next visit! Greetings from Crowne Plaza West Hanoi. Sincerely, Jasmin Kohlbrecher Executive Assistant Manager
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服務不賴,床舒適,環境整潔

By

May 08, 2015

club

一切都很不賴不管是環境還是床的舒適度,唯有晚餐,很貴東西又很少要價美金32一個人非常的令人驚訝!!下次有機會還是會選此飯店,但不會再花錢吃晚餐

Posted by HotelStaff
May 11, 2015
尊敬的 bunny0201 感謝您選擇下榻河內西方皇冠假日酒店並為我們提供寶貴的意見和建議。我們將繼續竭誠您提供最優質的服務和舒適周到的住宿體驗。河內皇冠假日酒店向您致以誠摯的問候! 您真誠的, Jasmin Kohlbrecher Executive Assistant Manager
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