Rated 4.5 out of 5 by 125
Rated 5.0 out of 5.0 by One Lone Traveller Breakfast and Exec Lounge
One point regarding breakfast is that the eggs prepared either omelete or fried are swimming in oil, So much so that they were inedible..
It is really great to have some hot snacks available in the exec lounge yet the ones served for the two days I went were cold and actually the same ones that were leftover from the day before. If items are to be served then they should be fresh and hot, not leftovers. Other than that the place was great and a very good value for the money spent.
One final note is that the Taxi service available at the hotel is much more expensive than a taxi called in. The ride to the old quarter cost about 75% more going than the ride back with a normal taxi.
January 26, 2015
Rated 5.0 out of 5.0 by johnny3272 memorable experience
I found myself to have comfortable feeling like home-stay. Thank you all for your excellent service, I hope to stay in the hotel with next year for my business tri.
January 20, 2015
Rated 5.0 out of 5.0 by TEOJL Great IHG Hospitality
Crowne Plaza West Hanoi is one of the best business hotels I have stayed at.
The staff members were dedicated and always ready to serve.
The fitness centre is well equipped with machines of various types for needs of different guests.
I have enjoyed the stay very much.
January 12, 2015