Crowne Plaza Gurgaon

Hotel Front Desk: 91-124-4534000

Hotel Fax: 91-124-4304800

Hotel Email:

Check In: 12:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Indira Gandhi International Airport T3 (DEL)

- Distance from hotel: 8.7 MI/ 14 KM North West l

- The hotel is situated in Gurgaon on the NH 8 (Delhi Gurgaon Expressway), opposite Signature Towers. It is approx 07 kms from Delhi Gurgaon Toll Plaza. The hotel is situated approx 17 kms from Domestic Airport & approx 16 kms from International Airport (T-3 terminal). From Jaipur to Gurgaon The hotel is situated in Gurgaon NH8(Gurgaon Jaipur Expressway), take right turn from Exit No. 16 and hotel

Gurgaon Railway Station

- Distance from hotel: 7.46 MI/ 12 KM South East

- Take a road leading to Kataria Chowk roundabout & Ghoda Chowk roundabout, then there would be another roundabout (after 5 kms), take a left turn. After taking a left turn straight 1 km there would be another rounabout, take right turn and move straight.


Huda City Centre

- Distance from hotel: 0.93 MI/ 1.5 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Free Parking for in-house & visitors. Overnight parking only for in-house guests

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Hotel Highlights

Located in the heart of Gurgaon’s business district, the hotel is 15km from International Airport and 2km from Cyber City and 1 km from metro station. Our extra large rooms are equipped with Wi-Fi, ultra modern facilities. We have temperature controlled swimming pool, multi cuisine Café G, award winning Brazillian restaurant, 24-hours Connexions Bar and 11 versatile meeting rooms to offer.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 203 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Excellent Stay


December 16, 2014


Crowne Plaza Gurgaon is a wonderful hotel. Everything was great here, rooms, spa, lobby area. Room was actually quite luxurious with top class amenities and features. There are few minor things that I would like to highlight, and I believe it is easy to fix

1. Internet: it is complimentary for priority club members and corporate bookings. However they provide basic internet which is like 1Mbps. Even premium internet is just about 4Mbps. Since this hotel is primarily a business focused hotel, high speed internet is very important, as it is difficult to conduct video conference at this speed.

2. At the time of check-out, for some reason I was transferred from my original room to a dummy room, and bill settlement was done on that dummy room. Due to this process, I missed out on few priority club promotion points. I called up front office after that and was promised a call back to resolve this matter, but nobody called me back.

3. Breakfast spread was very good, however it was too oily. Potato rosti, Paratha etc. were full of oil. Crowne plaza could improve on this. Other things were yummy though

4. Though there was a pillow menu, and I was impressed with it, pillows provided in the room were too soft. And when requested for a different pillow, it took almost an hour to get it.

Posted byHotelStaff
December 18, 2014
Dear Guest Greetings! First of all, a big thank you for your invaluable and detailed feedback about out hotel. You have indeed been kind with our team and service standards and yet objective and incisive with areas where we could improve. We take this feedback seriously and assure you that we will work towards better services and standards in your future visits. Regards Arindam Kunar, General Manager
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Great hotel


December 15, 2014


We arrived after a long trip from touring in Agra and were delighted with we saw. Check in was quick and the service of the all the staff was very good. When we went to our room we were really happy. It was large and clean and great views (we were on the 7th floor). Being wedding season each night we saw a different wedding each night but never really heard the noise which was great. The staff were so helpful and attentive and so friendly they made me feel very special. Not a lot of hotels do that. The only down side was the Brazillian restaurant. Again the staff were excellent but the food was ok not great but the cost of the wine was over the top. I know that drinks are always overpriced in hotels and wine is especially marked up to a ridiculous manner in Asian countries but this was ridiculous. I have to recommend the young man that served us though he also had to deal with an incredibly rude man sitting next to us who made our dinner a nightmare as well but the waiter conducted himself with grace and a smile. Well done!

Posted byHotelStaff
December 18, 2014
Dear Guest Greetings and thank you for your lovely compliments for our hotel and the team. We appreciate your feedback and encouragement of our team mate handling a difficult situation. Your feedback has been communicated to the team. We hope you will choose to stay with us on your future visits. Regards Arindam Kunar, General Manager
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Excellent customer service


December 13, 2014


Excellent customer service, but watch your bill carefully for mistakes.

Posted byHotelStaff
December 16, 2014
Dear Guest Greetings and thank you for your positive feedback about our hotel. We have taken note of the error on your bill and have not only briefed our team to be more careful, we have also devised a process to check all bills before presentation to our valued guests. We look forward to welcoming you back soon. Regards Arindam Kunar, General Manager
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First time in Delhi


December 05, 2014


After flying more than 20 hours this hotel was perfect

Posted byHotelStaff
December 08, 2014
Dear Guest Greetings! Thank you very much for your time and effort to provide your feedback and we are happy that you found our hotel to be up to the mark and to your expectations. We are hopeful that you will continue to stay with us on your future visits to our hotel. We have also taken note of your comments on housekeeping standards. Regards Arindam Kunar, General Manager
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