Rated 3.8 out of 5 by 195
Rated 2.0 out of 5.0 by pricklypear Poor service
I am not sure why we asked for shuttle service at time of booking. They did not know anything about it when I was at the airport waiting to be picked up and I had to call to see if they were coming to get me. Also, even if a place is within walking distance, if a shuttle is requested, it should be given without a discussion of walking distance. It is a service provided to the customer by the hotel.
September 2, 2014
Rated 4.0 out of 5.0 by HKB222 comfortable beds and pillows
the bedding and mattress were outstanding. Fitness center not so great!
August 27, 2014
Rated 2.0 out of 5.0 by CJ47 Not so pleasant stay
Lot of issues - sent to room which was filthy - then asked if we were already up there and messed it up.
AC unit leaking onto floor of the room
Shower handle coming off and needing to wait for maintenance to come fix it. Nice hotel look wise but customer service not so great.
August 26, 2014