Crowne Plaza Billings

Hotel Front Desk: 1-406-2527400

Hotel Fax: 1-406-2522401

Hotel Email: slose@cpbillings.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Billings Logan International Airport (BIL)

- Distance from hotel: 3 MI/ 4.83 KM South l

- Complimentary shuttle available

- Enter Roundabout and take the City Center Exit from airport proceeed 3 miles hotel is on left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Front Hotel Lot 50 spaces with overflow in covered garage connected via skybridge to 2nd flr of hotel; ticket validated for hotel guests only. For larger vehicle parking please contact hotel front desk prior to arrival to arrange parking.

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Hotel Highlights

We provide guests with the best amenities and services, including free 24-hour transportation to the airport via our hotel's shuttle. In Billings, MT, our 100% non-smoking hotel is a preferred choice.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 359 reviews
87%
Recommend This Property
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Ratings Breakdown

359reviews

  • 5 Stars
    192
  • 4 Stars
    83
  • 3 Stars
    44
  • 2 Stars
    31
  • 1 Stars
    9

Comfortable beds and great service

By

December 15, 2014

club

I highly recommend the Crown Plaza. I have stayed at this hotel several times in the last few years and have always enjoyed the rooms and the great location.

Posted byHotelStaff
December 17, 2014
Zephlonder - Thank you so much for taking a moment to review your recent visit to the Crowne Plaza Billings. It's great to hear that you have consistently enjoyed our rooms and fantastic downtown location. We all sincerely appreciate your loyalty and we're looking forward to serving you again soon! In Hospitality, LaRell Baldwin General Manager
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bed was comfortable

By

December 15, 2014

platinumelite

When I made the reservation it was for a king bed. The room had 2 doubles. The WiFi was horrible I was able to use it. The best part was the 17th floor food and drinks for platinum level customers.

Posted byHotelStaff
December 16, 2014
saa71 – Thank you so much for taking a moment to review your stay at the Crowne Plaza Billings. I am very happy to hear that you enjoy our executive level rooms with access to our concierge lounge! I have passed along your comments concerning the speed of the wi-fi to our technician, who assures me he will check the access points on the 17th to make sure they are working properly. I have also discussed your reservation issue with our Front Desk Manager who will be using this incident to remind her staff about proper room assigning procedures. Thank you again for your comments and for staying with us! We look forward to serving you again soon. Best, LaRell Baldwin General Manager
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Dated and uncomfortable

By

December 15, 2014

club

This is such a dated property. The price is relatively low, but you get what you pay for. Room carpets have become worn and stained, sinks are chipped/cracked, furniture is scratched, etc. I learned in my first few stays to always request a room that does not have an adjoining door with the next room. Noise from the next room is always a problem here if there is a door between them. Worst of all is the blanket used on all of the beds--it is very weighty and heavily textured--very uncomfortable. The room service meal (filet mignon) was very good, however, and usually is. I have stayed here about 20 times over the past couple of years and the only reason for continuing to return has been the hotel's proximity to the airport and downtown. The location is no longer enough to make up for all of the negatives and I won't be back.

Posted byHotelStaff
December 16, 2014
Tea77 – Thank you so much for your candid feedback regarding your many visits to the Crowne Plaza Billings. While I am glad to hear that you have consistently enjoyed our room service menu and convenient downtown location, I am very sorry that other aspects of your stay have not been satisfactory. I sincerely appreciate your opinions regarding the linens, furniture and carpets and this helps inform our future renovation decisions. I have also passed your comments concerning the noise level between rooms along to our engineering department, who are considering several methods for noise dampening. Thank you again for your comments and for staying with us over the years. We do hope you will consider staying with us again soon. Best, LaRell Baldwin General Manager
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Relaxing evening

By

December 14, 2014

platinumelite

Quiet and comfortable, had a cocktail, snack and went to bed early to catch an early flight. Definitely would stay again

Posted byHotelStaff
December 16, 2014
RayR66 - Thank you so much for stopping by to comment on your recent stay. Its great to hear that you enjoy our quiet, comfortable ambiance and easy access to the airport! Thank you so much for your recommendation and we're looking forward to your next stay at the Crowne Plaza Billings. Best, LaRell Baldwin General Manager
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