Crowne Plaza Auckland

Hotel Front Desk: 64-9-3021111

Hotel Fax: 64-9-3023111

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


- Distance from hotel: 14.29 MI/ 23 KM North East l

- From highway 20,exit at Queenstown Rd turn right at roundabout.Continue along then turn left onto Alpers Ave,right onto Gillies Ave,then left to merge with Highway 1.Exit at Nelson St,turn right onto Victoria St,right onto Albert St & left into the hotel

Britomart Auckland

- Distance from hotel: 0.93 MI/ 1.5 KM North


Britomart Station

- Distance from hotel: 0.62 MI/ 1 KM North

- Head northwest on Quay St toward Lower Albert St. Take the 1st left onto Lower Albert St. Continue onto Albert St. Destination will be on the left after 650m.

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- Car Parking Available

- Self-Parking Fee: 24.00 NZD

- Parking Fee: $24.00 Monday through Friday, $10.00 Saturday and Sunday Undercover Self Parking

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Hotel Highlights

Much of city life revolves around the yacht-filled Waitemata Harbour, a 10-minute stroll from Crowne Plaza Auckland. Admire Harbour Bridge and the volcanic Rangitito Island during a cruise of the glittering South Pacific, or strut with the so-cool crowds at bar-lined Quay Street.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 445 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Excellent staffing and service


September 29, 2014


Auckland Crowne Plaza

What an unexpected pleasure to stay here.

I’m a little tardy in preparing this review, as my wife and I enjoyed our six night visit this past June.

I travel extensively, primarily in the U.S., but also quite a bit internationally, and yet I have typically only sought to stay at the top tier InterContinental within the IHG Group, in addition to various other international chain brands. However, as a result of this most positive experience, I have now included Crowne Plaza hotels as part of my regular consideration.

The service extended to me both before check-in, and then during my visit was exemplary on all accounts. Prior to arrival, I had extensive email communication with the concierge and bell desk to arrange for an international UPS delivery. And, they scheduled much needed hair salon appointments and other personal services for both my wife and me for our first day in Auckland.

Being a Platinum member within the IHG brand, reception extended the courtesy of a generous room upgrade. And throughout our visit, as one expects (but frequently doesn’t get), staff was friendly and most accommodating in dining room, lounge areas and reception.

We definitely look forward to returning to this property in Auckland!!!

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caring staff, happy to assist


September 27, 2014


As an Ambassador member was greeted like a VIP
would recommend this hotel as good value and a very central location - worth a visit.

Posted byHotelStaff
September 30, 2014
Dear Anonymous, We were delighted to read that you enjoyed your stay with us and we appreciate you taking the time to let us know. Thank you for your recommendation and we look forward to seeing you again the next time you are in New Zealand. Kind Regards, The Team at Crowne Plaza Auckland
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September 25, 2014

My goal was to have a very comfortable and peaceful time away from home - we did just that at Crowne. Housekeeping were especially attentive in ensuring the room looked immaculate each time we returned back to the room and Room Service so efficient/prompt. I thoroughly enjoyed my stay. I will definitely be returning to Crowne Plaza again in the near future. Thank you again for your warm welcome and excellent hospitality.

Posted byHotelStaff
September 30, 2014
Dear VYX23, Thank you for your review of our hotel following your recent stay with us. We were absolutely delighted to read that you were able to achieve your goal of a comfortable and peaceful time away from home and thoroughly enjoyed your stay. We will ensure the team sees your kind words - they are a real motivator. We look forward to welcoming you to stay with us again in the near future. Kind Regards, The Team at Crowne Plaza Auckland
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Lovely, comfortable bed, thick towels, efficient and frendly staff


September 25, 2014

Front staff where friendly.
Room was comfortable, with adequate seating.
Comfortable pillows. Beautifully thick towels.

Efficient and quick check out.

Quick lifts.

Posted byHotelStaff
September 28, 2014
Dear Compass13, Thank you for taking the time to provide a review of our hotel following your recent stay with us. We were delighted to read that you had an enjoyable stay and found the staff to be friendly and the rooms comfortable. Have a great week ahead and we look forward to welcoming you back to stay with us again. Kind Regards, The Team at Crowne Plaza Auckland
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