Crowne Plaza Auckland

Hotel Front Desk: 64-9-3021111

Hotel Fax: 64-9-3023111

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


- Distance from hotel: 14.29 MI/ 23 KM North East l

- From highway 20,exit at Queenstown Rd turn right at roundabout.Continue along then turn left onto Alpers Ave,right onto Gillies Ave,then left to merge with Highway 1.Exit at Nelson St,turn right onto Victoria St,right onto Albert St & left into the hotel

Britomart Auckland

- Distance from hotel: 0.93 MI/ 1.5 KM North


Britomart Station

- Distance from hotel: 0.62 MI/ 1 KM North

- Head northwest on Quay St toward Lower Albert St. Take the 1st left onto Lower Albert St. Continue onto Albert St. Destination will be on the left after 650m.

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- Car Parking Available

- Self-Parking Fee: 24.00 NZD

- Parking Fee: $24.00 Monday through Friday, $10.00 Saturday and Sunday Undercover Self Parking

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Hotel Highlights

Much of city life revolves around the yacht-filled Waitemata Harbour, a 10-minute stroll from Crowne Plaza Auckland. Admire Harbour Bridge and the volcanic Rangitito Island during a cruise of the glittering South Pacific, or strut with the so-cool crowds at bar-lined Quay Street.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 414 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



29 agosto 2014


Been coming here for 10 years and the place has not changed. Service and amenities are always great but no interior or exterior revisions - feel like the place is getting a bit dated.

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Unhelpful staff


27 agosto 2014


Staff at this hotel are very unhelpful.
They also hold a $100 on your credit card and it took 7 days aftter check out to be released.

Posted byHotelStaff
01 septiembre 2014
Dear Wellington123, What a disappointment for me, for us!! The team always strive to ensure our guests experience our true Crowne Plaza hospitality, and it saddens when this is not the case.Our team are our biggest asset and this is also reflected positively on all our reviews on social media regarding our Team's helpfulness and friendliness. If something is not right or if we fail at providing an exceptional level of service, we are very keen to put it right. I would really appreciate if you can kindly get in touch with me to discuss further. I look forward to hearing from you. Kind regards, Johnson Joseph Operations Manager Crowne Plaza Auckland E-mail:
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Great location for a great hotel


27 agosto 2014


We love the Crowne Plaza Auckland. We stay regularly because of it's location and we love the club floors.
The staff are superb!
The only thing that let's it down is the food is quite average.

Posted byHotelStaff
31 agosto 2014
Dear Global NZ, A HUGE THANK YOU for your 4 star review. I am pleased to read that you had another good stay with us in one of our Club rooms and found our location perfect for you purpose of travel. Thank you for your kind words regarding the team, they will be thrilled to see all their hard work has come to fruition. However, I am disappointed to see that you found our food quite average. Our Head Chef and his team have done some remarkable changes on our food offering which is appreciated by our guests. I would love to hear some feedback as this will only help us to improve further. I would really appreciate if you could get in touch with me to discuss further. I look forward to hear from you. Kind regards, Johnson Joseph Operations Manager Crowne Plaza Auckland E-mail:
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Great stay...central location


24 agosto 2014


Crowne Plaza Auckland is a great place to stay. A good central base to stay while on business in Auckland. Pleasant, helpful staff and comfortable, tidy rooms. Have stayed a couple of times now, will be back and would recommend to anyone, anytime

Posted byHotelStaff
27 agosto 2014
Dear WNS-WGTN, A GREAT BIG THANK YOU for your FIVE STAR REVIEW!! We were delighted to read that you enjoyed your stay with us and found our location to be a good base while in Auckland on business. Thank you for your great comments regarding our rooms and our pleasant, helpful staff. Thank you for the recommendation and we look forward to seeing you again the next time you are back in Auckland. Kind Regards, The Team at Crowne Plaza Auckland
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