Rated 4.2 out of 5 by 29
Rated 5.0 out of 5.0 Great Staff and Value for Money
I would like to thank all the staff specially Dema in the Executive Club and all Front office Staff Mazen, Beshir, Ibrahim, Mohamed and all staff for making my stay feel at Home.
Wish them all the best always.
February 28, 2014
Rated 2.0 out of 5.0 by US visitor Unfriendly staff
I stayed at this hotel twice over the past few months. The first time for 5 nights and last week for 4 nights. Both times I found most of the reception personnel courteous yet unfriendly. To get the proper answer to your inquiries is an ordeal, and there is no flexibility whatsoever. The reception area and halls are flooded with cigarette smoke and non-smokers have to either go outside for breath, or conduct their meetings in the guest rooms to avoid all the smoke. I think this hotel is over priced for the services they provide, while they insist on charging 2 JD for a local phone call. I eventually moved to the Holiday Inn-Amman where the staff, the services and the entire hotel was better and better priced.
February 27, 2014
Rated 5.0 out of 5.0 by Aussie Cowboy The staff make the difference!
I really enjoyed my stay at Crowne Plaza. The staff were always friendly and very welcoming. Suzanne and Ennas in the spa/gym were amazingly helpful and always friendly. If you stay in Crowne, make sure you pop into the pool area and say hi to Suzanne and Ennas. They will ensure you enjoy your stay.
February 24, 2014