Crowne Plaza St. Louis - Downtown

Hotel Front Desk: 1-314-6218200

Hotel Fax: 1-314-6218073

Hotel Email: Samantha.VanDeMark@cpstldt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International Airport (STL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Train
Amtrak St. Louis Station

-Distance from hotel: 1 MI/ 1.61 KM West

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

Underground

MetroLink - 8th and Pine Station

- Distance from hotel: 0.4 MI/ 0.64 KM East

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.4

based on 538 reviews
64%
Recommend This Property
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Ratings Breakdown

538reviews

  • 5 Stars
    171
  • 4 Stars
    117
  • 3 Stars
    99
  • 2 Stars
    76
  • 1 Stars
    75

Smaller clean room

By

29 July 2014

club

Check in took about 20 minutes. They only had 2 people working while it looks like they could have up to 5. I checked in about 2:30 on a Monday. I told the lady that finally helped me it would be nice if they would have had a couple more people doing check in as there were 2 others walking around on and off the phone. She said check in isn't until 3 PM. I told here if we all waited until then to check in the line would run outside the building. After checking in I was in the lobby a little after 3 PM and line was about 30 guests long, but they did have 5 people working.

Since I was by myself I got the most inexpensive room I could reserve and it was called a queen room. I figured I would get a queen bed, however the bed was king, but the room was really small (more like a New York hotel room. The room was clean and quiet so it was good for me. My only complaint was you could not adjust the room temperature and AC ran all the time making for a pretty cold room.

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A nice week.

By

29 July 2014

The hotel is a bit dated as indicated by the escalator being "down" for the week. The bathroom fawcetts were old, but all in all, it was a good buy for the money!

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Needs Updating

By

29 July 2014

During our stay the fire alarm went off. As my wife and I prepared to evacuate the hotel, I was struck by the lack of urgency in the hall. When I called the front desk I was told it's a false alarm. It should not take twenty minutes to turn off a false alarm and reassure the guests.

Our room had no drinking glasses next to the ice bucket, there was duct tape on the floor to secure a TV cable, valet parking kept us waiting almost twenty minutes.

There was a sign on the door of the restaurant indicating dinner would be served in the lobby / lounge (way too small to seat all the guests).

Very dated appearance. I expect more from Crowne Plaza hotels.

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Great location

By

29 July 2014

Employees at front desk were very friendly. Room was a bit small and not real clean and did not have a refrigerator or microwave. Could not adjust the air conditioner. Would have liked a little cooler, but was comfortable. We had booked the Red Bird rate which included parking and a breakfast buffet, which was very good. Our waitress was very friendly too! Hotel is close to the Arch and the ballpark, and we had a great view of both from our room. Overall, we did enjoy our stay here as we are not real picky travelers.

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