Crowne Plaza Santiago

Hotel Front Desk: 56-2-26381042

Hotel Fax: 56-2-26330960

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Comodoro Arturo Merino Benítez (SCL)

- Distance from hotel: 9.32 MI/ 15 KM West l

- Arturo Merino Benitez Airport- Autpista Costanera Norte - Costanera - Purisima Street - Namur Street - Av. Lib Bdo O'Higgins - Hotel


Universidad Catolica Station & Baquedano Station

- Distance from hotel: 0.06 MI/ 0.1 KM East

- Two blocks from the hotel. Walking distance.

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- Car Parking Available

- Self-Parking Fee: 20.00 USD

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Hotel Highlights

Each of our spacious guest rooms features a fabulous view of the Andes Mountains and the city of Santiago, Chile. Additionally, our hotel's convention facility is one of the largest in the area.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 123 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Very nice hotel, close to business and central for tourism


14 December 2014


Very nice and very convenient. Hotel club level provided excellent service evening and morning. Definitely would stay here again.

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Buen hotel.


07 December 2014


Hotel muy bien ubicado sobre una avenida principal. Tiene detalles de mantenimiento en las habitaciones y en los pasillos de los pisos. Personal excelente en la recepción.

Posted byHotelStaff
09 December 2014
Estimado Huésped Gracias por compartir sus comentarios acerca de nuestro hotel y su estadía. Nos alegra saber que el servicio recibido por parte de nuestro staff ha sido excelente y que nuestra ubicación ha sido confortable. Compartiremos sus observaciones con nuestro equipo, de manera de continuar mejorando el servicio que entregamos a nuestros huéspedes. Estaremos encantados de recibirlo nuevamente. Eduardo Fahrenkrug Regional Director of Operations and General Manager
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Very Nice Stopover


29 November 2014


I stayed at the hotel while in transit from a cruise arriving in Valparaiso in transit to New York. I was granted early check in and a 3 pm checkout the following day. Very courteous and professional staff that were eager to help. The pool was very pleasant and the room very comfortable. I would like to find where I can purchase the pillows that were on my bed as that is the supreme compliment for any hotel. I would stay at this property again

Posted byHotelStaff
01 December 2014
Dear Guest: Thanks for the great feedback you have provided us. I am happy that you enjoyed our services, the staff and our facilities. It would be a pleasure to welcome you in the future. With kind regards., Eduardo Fahrenkrug Regional Director of Operations and General Manager
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Great staff, memorable stay


29 November 2014


This is our second time staying at this hotel, and as a Platinum-level member we have always been treated incredibly well. On this two-night stay, our status was recognized with the help of an early check-in and a welcome gift of a small bottle of wine the first night. On our second night, the hotel was overbooked with some kind of convention group, and we were offered (and accepted) a free upgrade to the hotel's presidential suite. It was our first time with that type of major upgrade, and we were thrilled with the experience. Breakfast in the executive lounge was very good, with a spread of fresh fruits and hot items made to order. Wifi in the room was strong, and bed was comfortable.
I'd encourage the manager to talk to cleaning staff, as there were some small remnants of dirt/refuse on the floor of our room upon first entry. Other than that, it was a great stay.

Posted byHotelStaff
01 December 2014
Dear Guest; First and foremost, many thanks for staying with us for the second time and to give us your impressions about Crowne Plaza Santiago. It is always great to have such a good feedback from our clients and hear that they enjoyed our facilities and our services. On the other hand, thank you for your observations about the cleanliness, we will work on it. I hope you have the chance to come back soon and enjoy all our facilities. With kind regards., Eduardo Fahrenkrug Regional Director of Operations and General Manager
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