Crowne Plaza Richmond Downtown

Hotel Front Desk: 1-804-7880900

Hotel Fax: 1-804-7880791

Hotel Email: sales@smi-hotelgroup.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Richmond International Airport (RIC)

- Distance from hotel: 9.8 MI/ 15.77 KM South West l

- Interstate 64 West to Interstate 95 South/5th St. Exit. Follow 5th St. to E. Franklin St. Turn Left on Franklin then Right on 6th St. Turn Left on Canal Street.

Washington Dulles International Airport (WAS)

- Distance from hotel: 121 MI/ 194.73 KM South l

- I-95 South to Richmond, VA to Canal Street Exit.

Baltimore Washington International (BWI)

- Distance from hotel: 139 MI/ 223.7 KM South l

- 95 South to Richmond, VA to Canal Street Exit

Train
Amtrak Main Street Station

-Distance from hotel: 1 MI/ 1.61 KM West

- From the Amtrak Main Street Station, Follow Main Street East to 6the Street. Turn Left onto 5th Street and follow until it dead ends at the Crowne Plaza Richmond Downtown .

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- The Crowne Plaza Richmond Downtown offers self-parking in an attached parking garage with elevator access directly into the building. Hotel also offers Valet parking. Both self and valet parking have fees associated that includes in and out privileges

Print Hotel Fact Sheet

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Hotel Highlights

Other Richmond, VA hotels cannot match our friendly service and upscale amenities, especially the Crowne Plaza Sleep Advantage® program. We feature a fitness center and an indoor pool/sauna, and the Great Room and Pavilion Cafe offer two delicious dining options.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 410 reviews
83%
Recommend This Property
Read All Reviews

Ratings Breakdown

410reviews

  • 5 Stars
    212
  • 4 Stars
    101
  • 3 Stars
    45
  • 2 Stars
    27
  • 1 Stars
    25

Great Stay

By

March 04, 2015

club

Very clean rooms, bathroom was well stocked. The view from our room was great and the staff was very friendly.

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Customer service.

By

March 02, 2015

One of the most valuable services offered at the Crowne Plaza in downtown Richmond is van service for guests. It keeps many of us who work in that area coming back each year. Your drivers are courteous and professional, and I would particularly note that the hotel benefits by having drivers like Andrew, Ed and Gary to serve your guests. I did experience delays when two vans were en route to the airport and hope that situation will improve next year.
Checking in can be tiresome at times but Jeannie makes me feel at home and well taken care of as soon as I walk in. Also your maintenance crew is great - Orville has been taking care of me for many years.
Scott keeps things working well and I appreciate all he does for the guests.
Thank You.

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Dirty toilet and carpets

By

February 28, 2015

The toilet was not cleaned well, with substances on the rim and underneath the seat. The carpet had caked in dirt.

Posted by HotelStaff
March 02, 2015
Thank you for taking the time to provide your valuable feedback. Our Management and staff sincerely apologize for this disappointing experience. I would like to discuss your experience further if possible with our efforts to apologize and to problem resolve. Again thank you for your feedback.
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Friendly staff and great breakfast

By

February 27, 2015

club

I enjoyed my stay at the Crowne Plaza downtown Richmond over a couple of very cold February nights. From check in to check out I was always given great customer service from a very friendly staff. The room was comfortable and felt masculine with browns and beiges and hints of Richmond's history told through artwork. The breakfast buffet each morning was fantastic. I found the fitness room and pool to be on the small side but was able to workout, nonetheless. Although several others would enter and turn away after seeing all machines being used. The remote control in my room seemed antiquated and could be upgraded. The location of the hotel seemed odd to me and it was sometimes confusing coming and going. Overall I had a pleasant stay.

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