Crowne Plaza Reading

Hotel Front Desk: 11-610-3763811

Hotel Fax: 11-610-3757562

Hotel Email: cpoole@readingcp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Philadelphia International Airport (PHL)

- Distance from hotel: 70.1 MI/ 112.81 KM North West l

- 76 West to 176 North to 422 West. Exit Lancaster/Lebanon. Exit Paper Mill Road exit.

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- Car Parking Available

- Complimentary Daily Self-Parking

- We offer free outdoor self-parking lot for the guests of our hotel.

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Hotel Highlights

Staying with us means you have access to some of the best amenities around. Our meeting space and indoor pool are the largest among Reading, PA hotels, so when you make your event plans here, go big.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 157 reviews
89%
Recommend This Property
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Ratings Breakdown

157reviews

  • 5 Stars
    106
  • 4 Stars
    30
  • 3 Stars
    10
  • 2 Stars
    9
  • 1 Stars
    2

Reading Travel

By

October 20, 2014

platinumelite

Just a property that goes above and beyond a visitors requirments, make you feel like family.

Posted byHotelStaff
October 23, 2014
Thank you for the 4 star rating and the nice review. Our service culture is to make every guest feel like a welcomed friend or family member coming home. We are delighted that you experienced that exact culture during your stay. It was our pleasure to serve you.
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Overall

By

October 20, 2014

platinumelite

This particular hotel has a staff that exhibits a passion to serve and to do whatever they can within their sphere of influence to make my stay comfortable.

This attitude is clearly active within all staff members I had interaction with including checkin, support, bar, restaraunt, and housekeeping.

I know this does not happen by accident. The management team must be exceptional as the performance of their team is exceptional.

Posted byHotelStaff
October 22, 2014
Thank you for the 5 star rating and the great review. It was our pleasure to serve you. We pride ourselves on our service culture and we are so delighted that you felt that positive experience. We look forward to the opportunity to serve you again on a return visit.
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My go-to hotel in the area

By

October 19, 2014

I've stayed at several hotels in the immediate area. Of my choices in Reading this would be my favorite. Hotel has an elegant yet relaxed feel to it compared to other Crowne Plazas I've stayed in. The staff is warm and helpful. This hotel has several restaurants in close proximity...its always nice to have options.

Posted byHotelStaff
October 21, 2014
Thank you for the 5 star rating and review of your hotel stay. It was our pleasure to serve you and we appreciate being your preferred lodging choice when coming to the area. We look forward to the opportunity to serve you on future visits.
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Slamming door only issue

By

October 18, 2014

club

The hotel was what i would expect of a Crowne Plaza.
I had an exit door next to my room that was broken and would slam shut every time someone used it. (which was often). Also the room was clean but housekeeping didn't fully remake my bed (just half tucked sheets back in).

Posted byHotelStaff
October 21, 2014
Thank you for the 4 star rating and review of your hotel stay. We have since fixed that exit door problem, and appreciate you bringing that to our attention and we have also used your review to coach our housekeepers on their attention to detail. We look forward to the opportunity to serve you in the future.
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