Crowne Plaza Manila Galleria

Hotel Front Desk: 63-2-6337222

Hotel Fax: 63-2-6382927

Hotel Email: mnlcp@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Ninoy Aquino International Airport (MNL)

- Distance from hotel: 9.32 MI/ 15 KM South East l

- From Ninoy Aquino International Airport Terminals 1 and 2, take MIA Road, turn left to Airport Road, 1.5 KM turn right to Andrews Ave, left to Aurora ( Tramo ) Blvd, right to EDSA, approx 8 KM, right to Ortigas Avenue after EDSA Shrine, right to ADB Ave.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 100.00 PHP

- The hotel offers 3 floors of parking space located at the basement. It is also connected to the the parking lot of the adjacent mall. Parking is complimentary for registered in-house guests.

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Costs 10p per minute + network extras

Hotel Highlights

Located at the 4th level is a 2,915 sq m. floor area dedicated just for meetings and conventions. Crowne Plaza Manila Galleria has the biggest pillarless Grand Ballroom in the Ortigas business district offering 1, 272 sq m function space which can accommodate up to 1,500 guests. Aside from the ballroom, there are five function rooms which can be divided into several smaller meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 167 reviews
88%
Recommend This Property
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Ratings Breakdown

167reviews

  • 5 Stars
    89
  • 4 Stars
    44
  • 3 Stars
    15
  • 2 Stars
    12
  • 1 Stars
    7

Good deal

By

29 July 2014

This is an excellent location/value for my biz trip to Manila in this area. Staff is ever so friendly and helpful, and the mall location right behind makes it very convenient too.

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Great Hotel. Excellent Service

By

29 July 2014

Me and my family were very happy with our stay. Crowne Plaza has great and well trained staff that gave us service beyond our expectation.

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Pathetic experience and complete indifference

By

29 July 2014

Initially when I checked in it got delayed by almost an hour when I was sitting in the lounge after almost 15 hours of travel since the room was not ready. I stayed in a room in the Club Lounge but due to paint work etc. the room had a terrible paint smell and I was left with burning feeling in my eyes, when I complained was given another room in 15th floor for just sleeping at 1am and it was like sleeping on the road with so much of traffic noise. On the next day the room's A/c unit had an issue and there was water pouring into the room from the roof, to get this all corrected was provided a presidential suite on the last night but the indifference of concierge where I was charged because I had my transport vehicle wait for 40 minutes when it came to pick me up. However there were at least two instances where I had to wait for 30 minutes to 1 hour at the hotel lobby waiting for transport without even an apology.

It's a terrible experience and left me wondering as to whether I should continue staying in any of the IHG Hotels.

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Our stay at Crowne Plaza Manila Galleria

By

28 July 2014

My husband and I truly enjoyed our stay at Crowne Plaza Manila Galleria. The staff are very friendly and accommodating. The room is cozy and very comfortable. The television channels aren't limited, there are lots to choose from. One of the many good things about this hotel is that we always enjoy our breakfast at the Seven Corners Restaurant. All the staff are courteous and very sensitive to our needs. There's a big variety of food, and most of the Filipino dishes that had been served during our stay were sumptuous! My husband enjoyed the white bread with sliced tomatoes and cucumbers, while I enjoyed the Filipino dishes like tocino, relyenong bangus to name a few. I also liked the fact that new and different dishes are served every day. All the staff at the restaurant are nice just like what I said, and I remember names like Novie, Eunice and Jessie who impressed me a lot. There's one male staff at the reception who was very nice, I'm just sad that I forgot to look at his nameplate nor ask his name. He was the one who entertained us when we arrived. He's great!

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