Rated 4.3 out of 5 by 370
Rated 5.0 out of 5.0 by AnneWJ Riverview room - fabulous view
My daughter and I stayed for almost a week and we had a twin share room, with a really comfy double bed each. Not a big room but the view of the Yarra, the city and the fire displays along the rivers edge (by the Casino) at night were 'to die for'! Had to chase room service #mainly for dry towels, being winter!# on one day, but they were quick to respond, which was appreciated.
Buffet breakfast, with 'home made' eggs to your desire, was most enjoyable. Dinner and wine menus not so inspiring, and our steak was not great for the price.
Friendly staff, great service, as well as easy access to public transport, the Convention Centre, nice restaurants and the DFO's on the South Warf.
We certainly look forward to staying at there again.
18 July 2014
Rated 5.0 out of 5.0 by BigHilly3199 Friendly front desk
Found the staff excellent to deal with. Room was great. Only issue was a number of noisy guests talking loudly in the hallway during the night.
17 July 2014
Rated 4.0 out of 5.0 by Lizzie 45 MY STAY
My stay at this venue was as always a pleasurable one. I love the convenience to the city etc of the position of this hotel. Staff helpful and friendly (and apologetic and pro-active when there seemed to be a rather lengthy delay when waiting for my vehicle), although I felt the trainee on booking in could have been a little more welcoming.
My one concern is the length of waiting for dinner. I have dined at the restaurant on numerous occasions now (not just during a stay) and it has always been the same- really lengthy wait between courses; one doesn't want to be rushed when dining but there is a limit... and the fact that this has always occurred concerns me somewhat. However on the positive side, the meals themselves were delicious.
Breakfasts are really pleasing, with good variety and high standard. Also room service was prompt and pleasing.
16 July 2014