Crowne Plaza Key West-La Concha

Hotel Front Desk: 1-305-2962991

Hotel Fax: 1-305-2943283

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Key West International (EYW)

- Distance from hotel: 3 MI/ 4.83 KM East l

- South on US1 to end turn right on Roosevelt Blvd Drive 2 miles turn right on Duval Street , four blocks on left

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Valet Parking Only and is $24 per night. IHG Platinum members receive complimentary parking, and Gold Members receive a discounted $13.00/night parking charge.

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Hotel Highlights

Key West La Concha is a legendary resort on famous Duval Street, steps from sand beaches, clear waters, shops, restaurants and exciting Key West attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 540 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Service didn't meet expecttions


October 16, 2014

Slow check in process to get two rooms booked. Called several times and asked for early check in which didn't happen. Took 3.5 hours to get other room. Forgot to clean room one day, called and told they were short handed. Waited over an hour to get towels at pool after notifying two hotel members. No cable in two rooms for half the stay, than our TV. broke.

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Great Room


October 15, 2014


Had a wonderful time at this hotel and will likely stay here again in the future.

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Exceptional hotel with outstanding guest service and accommodations


October 14, 2014

Fantastic hotel with prime location! From the moment we arrived, we felt welcomed and encouraged to relax. The staff made sure to let us know that not only were they there to serve us, but that they wanted us there. It was more of the genuinity of their actions that really sets them apart from other hotels. From valet, to the desk agents, the bartendars and housekeeping, we were overwhelmed by their hospitality. Always friendly, helpful and completely unscripted, the staff at La Concha is superior! The room was very comfortable and definitely recommend enhancing your experience by upgrading to a balcony room on Duval Street. I highly recommend this hotel and will definitely be back soon! Thank you to the management team, as well, for leading such a great staff!

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Nice Staff


October 14, 2014


Excellent location, great interior, comfortable rooms and friendly staff. Try not to get a room in which renovations are effecting it, boarded up outside windows, due to a temporary outdoor elevator. Note, the roof is closed during these renovations (spa to be added on the roof). Hopefully they will open again to hotel guests to watch the sunset.

Posted byHotelStaff
October 17, 2014
We're sorry you were disappointed about the rooftop closure but the Spa will be complete by mid November and will be a one of kind facility that everyone will enjoy! The exterior elevator has been removed as the work is almost complete and we hope you return to La Concha to experience all the new amenities we will have at your disposal!!!
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