Crowne Plaza Jakarta

Hotel Front Desk: 62-21-5268833

Hotel Fax: 62-21-5268832

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Soekarno Hatta International Airport (CGK)

- Distance from hotel: 18.64 MI/ 30 KM East l

- Please take Prof Sedyatmo toll way which is connected to inner city toll way heading toward city center and get off at Semanggi Interchange Exit

sudirma station
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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 0.30 USD

- Valet Parking Available

- Valet Parking Fee: 3.00 USD

- Parking area is located in hotel's basement. It is managed and operated by Secure Parking, a 3rd party company. Parking fee is Rp. 4,000/hour/car. Parking area is on 24 hours CCTV surveillance system

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Hotel Highlights

Book a Club Room or Suite at Crowne Plaza Jakarta and enjoy access to the Club Lounge, a luxurious and private place to unwind or do business. Network over complimentary breakfast and cocktails, or prepare for the day with wireless Internet, a Business Centre and meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 52 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Need better service and attention


September 16, 2014

Old style blurry TV, Internet registration taking unusually long time, and skipping on bathroom supplies tells the attitude of the management here. Whereas the individual personnel were friendly, but other hassles are too much for my taste to come back.

Posted byHotelStaff
September 19, 2014
Dear Anonymous, Thank you for posting a detail review of your recent stay and I appreciate your time to share your feedback. Please accept my apology for the shortcomings you experienced. Indeed, several hotel facilities such as swimming pool and fitness center are undergoing renovation in order to improve and enhance our guest' stay experience. In regards to internet connection registration and bathroom amenities, I have taken note and have addressed it to our IT and Housekeeping Department respectively for improvement. Rest assure that it is our goal to constantly work on improving our levels of service so that we can exceed our guests expectation and also provide memorable experiences. Again, thank you for your valuable feedback. If there is anything we can do to make your next stay more enjoyable, please do not hesitate to contact our Manager on Duty. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Honest Review


September 16, 2014

Spent 3 nights in Jakarta at Crown Plaza. Hotel was good, decor ok, service good. The Japanese and Middle east restaurants are very good. Room was OK. bathroom could use a better shower. Internet was sporadic - sometimes on sometimes off - but got there in the end.

Pool and fitness centre closed as they are extending the hotel...not a problem for me but worth mentioning on the booking acknowledgement.

It was pretty much as expected. Not spectatular but solid.

Posted byHotelStaff
September 18, 2014
Dear Stephen118, Thank you for taking the time to post a comment of our hotel and for complimenting Akane and Maroush Restaurants. We are delighted that you had a decent stay despite of unavailability of swimming pool and fitness center. Please contact our Concierge and they will be happy to make an arrangement should you wish to swim. It is our commitment to meet guest satisfaction through constant improvement not only to our hotel facilities but also to our services. Again, thank you for your feedback. We look forward to welcome you back in Crowne Plaza Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Oily smell


September 09, 2014

Unfortunately, 15floor smell was bad like a leaking of oil from machine,
Thought I complained it office, no improvement.
That was one of bad experience in this stay.

Posted byHotelStaff
September 17, 2014
Dear sTaka, Thank you for taking the time to post your thoughts and concerns. We are pleased that you are satisfied with other aspects of your stay except for the smell issue. Please accept my apology for the inconveniences caused. Rest assured I have taken note of your feedback and addressed it to our Housekeeping Department for immediate correction. Your comment is certainly valuable and are of great importance to us to monitor and improve our service continually. We hope the unpleasant situation you experienced will not deter you from staying at Crowne Plaza Jakarta on your next trip to Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Great location of hotel


August 25, 2014


The hotel is located at the central business activity in Jakarta. It is easy access from several important points such as airport, city center, business activities.

Posted byHotelStaff
August 28, 2014
Dear Muzailin, Thank you for taking the time to write a feedback of our hotel. We are pleased that you were satisfied with our hotel location. In fact, location is one of our advantage points and it is a perfect place for a meeting venue or gathering you wish to hold. Again, thank you for choosing Crowne Plaza Jakarta. Please contact our Manager on Duty next time you are ini our hotel and he would be happy to introduce you to other exciting offers we have. Sincerely, On behalf of Crowne Plaza Jakarta Management
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