Crowne Plaza Jakarta

Hotel Front Desk: 62-21-5268833

Hotel Fax: 62-21-5268832

Hotel Email: crowne@crowneplazajakarta.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Soekarno Hatta International Airport (CGK)

- Distance from hotel: 18.64 MI/ 30 KM East l

- Please take Prof Sedyatmo toll way which is connected to inner city toll way heading toward city center and get off at Semanggi Interchange Exit

Train
sudirma station
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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 0.30 USD

- Valet Parking Available

- Valet Parking Fee: 3.00 USD

- Parking area is located in hotel's basement. It is managed and operated by Secure Parking, a 3rd party company. Parking fee is Rp. 4,000/hour/car. Parking area is on 24 hours CCTV surveillance system

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Hotel Highlights

Book a Club Room or Suite at Crowne Plaza Jakarta and enjoy access to the Club Lounge, a luxurious and private place to unwind or do business. Network over complimentary breakfast and cocktails, or prepare for the day with wireless Internet, a Business Centre and meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.5

based on 125 reviews
69%
Recommend This Property
Read All Reviews

Ratings Breakdown

125reviews

  • 5 Stars
    25
  • 4 Stars
    48
  • 3 Stars
    25
  • 2 Stars
    18
  • 1 Stars
    9

Lousy hotel

By

April 20, 2015

Refer to the comments mentioned in Survey, I wil not stay in this hotel anymore!

Posted by HotelStaff
April 20, 2015
Dear jojoang, Thank you for taking the time to complete the survey and provide feedback of your stay. I regret to learn that certain area of your stay were not satisfied. Please accept my apology for the inconveniences. It shows me that Housekeeping Department failed to pay attention to detail in maintaining the room. I have taken note and addressed your feedback to our Housekeeping Manager for immediate correction. It is our commitment to constantly improve our level of services so that we can exceed our guest expectation and eventually provide memorable experience. I appreciate your comment. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact our Manager on Duty. Sincerely, On behalf of Crowne Plaza Jakarta Management
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枕がよかった

By

April 17, 2015

club

ホテルの枕は中々フィットしないのですが、
このホテルのは適度な硬さと高さでよく寝れました、
部屋の明かりがもう少し明るくできるとなお良いです。

Posted by HotelStaff
April 20, 2015
Dear Jakaruta10, Thank you for posting your stay experience. We are delighted that you found our room is comfortable. We value your comments as they give us an opportunity to improve our products and continue providing you with the quality service you deserve and eventually provide a comfortable and memorable stay. Again, thank you for your comments and we look forward to information to your next stay. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Just Fair

By

April 15, 2015

Nice location with walking distance to work. This is the main reason to choose this hotel to avoid the traffic during rush hour.

Unfortunately, the room condition is actually quite old with somehow lack of maintenance.

I've been staying to this hotel two times. Both of them, I had to request for the room changing because of water leaking from the ceiling (air-con system) for the first time, and the second was also water leaking from the spray hose for toilet together with broken fridge.

Posted by HotelStaff
April 17, 2015
Dear SWYO, Thank you for taking the time to post comment of your stay. I am truly sorry that your stay did not meet your expectation despite of the unpleasant condition your experienced during your previous stay. Please accept my sincere apology for the inconveniences as our Engineering failed to properly maintain guest rooms to ensure a comfortable stay for all our guests. We truly understand how important guest's convenience is and take your comment as a valuable input. Again, thank you for your comment. I hope the shortcomings you experienced will not deter you from staying in Crowne Plaza Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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宿泊費に比べて清潔感が足りない

By

April 11, 2015

club

居室のカーペット・壁面・クローゼットの中などの汚れが目立ちます。
廊下にアロマキャンドルが焚かれていましたが、香りが強過ぎて、廊下へ出るたびにクシャミが止まりませんでした。
外出から部屋に戻ってときに冷房が効いているのは有難いですが、チェックイン後初めて居室へ入ったときの設定温度が低すぎて寒くなりました。(あとから自身で設定を直せば良いことですが・・・)

Posted by HotelStaff
April 13, 2015
Daer JKT50, Thank you for taking the time to share your comments about our hotel. I was sorry that your stay was unsatisfactory and please accept my apology for the inconveniences caused. I have taken note of your feedback regarding aromatherapy and airconditioning and addressed it to our Housekeeping and Engineering Managers for immediate improvement. Rest assured we are constantly looking for ways to improve upon guest experience and your feedback certainly assists us in monitoring our product and services. Again, thank you for your comment. I hope the unsatisfactory stay you experienced will not deter you from staying at Crowne Plaza Jakarta in the future. Sincerely, On behalf of Crowne Plaza Jakarta Management
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