Crowne Plaza Houston River Oaks

Hotel Front Desk: 1-713-5238448

Hotel Fax: 1-713-5267948

Hotel Email: dhollier@pacificahost.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Houston Hobby Airport (HOU)

- Distance from hotel: 13 MI/ 20.92 KM South East l

- Take I 45 North exit HWY 59 S, Exit Kirby remain on feeder hotel on right hand side of feeder

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 27 MI/ 43.45 KM North l

- I 45 South to 59 South, exit Kirby drive, remain on feeder through traffic light, hotel on righ hand side of feeder.

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- Car Parking Available

- Self-Parking Fee: 9.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Garage parking clearance 6'6". Valet parking is available as well as self parking. Parking prices are inclusive of taxes.

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Hotel Highlights

Location, location, location! The Galleria, the Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and downtown Houston - our hotel is just minutes away from it all. From our great central location, visit The Galleria, The Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and Downtown Houston!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 540 reviews
79%
Recommend This Property
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Ratings Breakdown

540reviews

  • 5 Stars
    291
  • 4 Stars
    107
  • 3 Stars
    55
  • 2 Stars
    52
  • 1 Stars
    35

Poor staff

By

22 mayo 2015

club

The staff would not go away. We had a sick child and they came in the room when we had a do not disturb sign up. The staff then left the room to take photos of one another in the hall way. They made a lot of noise when they were doing this. We had to tell them a 2nd time to please move so our baby could get back to sleep.

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Yukky stay

By

18 mayo 2015

club

Room was extremely dark on arrival and found the bed linen dirty and stained. Very disappointing.

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Problems with room; did not get fixed.

By

12 mayo 2015

Very friendly staff; no one addressed room issues.

Posted by HotelStaff
15 mayo 2015
Good evening allie5555! We apologize that your room issue was not attended to. If we could kindly ask if an issue is to ever arise in the future, to kindly seek the assistance of the manager on duty as they are highly trained in solving any inconvenience. We hope that we may be able to welcome you back in the near future as to allow us to change your perspective of our service. Sincerely, Raul Velazco Jr MOD Crowne Plaza River Oaks
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Customer Service

By

11 mayo 2015

Very friendly customer service at registration desk

Posted by HotelStaff
15 mayo 2015
Good evening RBPerez! We are delighted to know that you had a pleasurable registration process. We thank you for your feedback s as it gives us joy in knowing that we were able to cater to your needs. Sincerely, Raul Velazco Jr MOD Crowne Plaza River Oaks
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