Crowne Plaza Harare-Monomotapa

Hotel Front Desk: 263-4-704516

Hotel Fax: 263-4-791920

Hotel Email: gm@crownep.africansun.co.zw

Check In: 2:00 PM | Check Out: 10:00 AM | Local Time: 7:30 PM


Airport
Harare International Airport (HRE)

- Distance from hotel: 15.53 MI/ 25 KM North East l

- Drive down Airport Rd, and filter left into Cripps Rd at second set of traffic lights. At the intersection turn right into Seke Rd. Drive straight until it becomes J.Nyerere Ave, past S.Machel Ave,turn left into Park Lane, hotel is to the right.

Underground

Pathfinder Luxury Coaches

- Distance from hotel: 1.86 MI/ 3 KM East

- From the station turn left into Samora Machel Avenue and go straighwill pass two sets of traffic lights and you turn left into Julius Nyerere and you will see the hotel on the left side.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- All resident guests are able to park their vehicles either in the basement car park or the outside parking lot. Both car parks are guarded 24 hours by security ensuring safety of vehicles.

Print Hotel Fact Sheet

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Hotel Highlights

Ask Crowne Plaza Harare-Monomotapa's knowledgeable Concierge about our partnerships with tourism companies. For an authentic West African experience, they'll guide you around nearby townships and markets, stopping at the impressive 20-acre Chapungu Sculpture Park.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 59 reviews
92%
Recommend This Property
Read All Reviews

Ratings Breakdown

59reviews

  • 5 Stars
    30
  • 4 Stars
    20
  • 3 Stars
    4
  • 2 Stars
    4
  • 1 Stars
    1

Great service , and very friendly staff

By

April 17, 2015

club

We stayed for 6 nights. The staff are very friendly and helpful, from the moment you arrive , throughout the whole stay. The rooms were nice and clean and a very secure safe with a digital lock is available. The food in the restaurant was very nice and the staff were very helpful.I have a son with severe allergies but the staff were very helpful in making sure there's something something for him to eat. The beds were quite comfortable, however we had problems with the air conditioning, it was a little too warm in the room , so we just opened windows and we didn't bother to report the faulty air con. Over the 6 nights we stayed in two different rooms, and in both the air con were not working properly. In one of the rooms, the fridge didn't work. The staff at the front desk were very helpful and the guest relations staff were absolutely brilliant. My son's luggage got lost on the plane, guest relations were on it and i eventually got the luggage. We had wireless internet, its not as fast enough to stream stuff but its good enough to do internet banking, Facebook update , check emails and stuff like that. I will definitely stay there again and i do recommend it to anyone travelling to Harare.

Posted by HotelStaff
April 23, 2015
Dear wkwach08 Thank you for choosing Crowne Plaza as the hotel of your choice and reviewing us online. We are happy to know that our staff was very friendly and helpful throughout your stay. It is our duty to provide a memorable stay to our guest. We are glade that you also found our guest relations staff brilliant as they were of help to you. However, we extend our sincere apology for the air conditioning which was not properly working and the wireless internet which was not to your expectations. Thank you once for your valued feedback as it allows us to rectify areas of concern. We look forward to hosting you again on your next visit as we value your business support.
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Great service

By

April 12, 2015

The general care the staff rendered was excellent. I would recommend anyone in Harare to give this hotel a go. I enjoyed my stay.

Posted by HotelStaff
April 15, 2015
Dear Moiler Thank you for taking the time to review us online. We are pleased to know that our staff were excellent in delivering the service. We also would like to thank you for the recommendation. We look forward to your next visit to Zimbabwe.
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traditional zimbabwean meals

By

April 09, 2015

platinumelite

I prefer the traditional local meals for healthy reasons in light of global problems brought about by processed foods. Sometimes I struggle to eat my dinner when I request for the traditional sadza and stew as the sadza is not cooked to expectation. Often I feel like the staff preparing the sadza have little training on preparing this simple meal for guests' satisfaction. Smooth roller meal sadza without lumps is most ideal.

Posted by HotelStaff
April 15, 2015
Dear Bingu2000 Thank you for choosing to stay with us. We appreciate you taking the time to review us online. We have taken note of your suggestions regarding traditional meals. We have communicated this to our executive chef and they have said that they will surely be looking into it, also feel free to send in your requests at check in. Once again we thank you for the feedback. We look forward to your next visit to Harare.
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Good bed, breakfast and customer relations

By

April 01, 2015

Gopd and consistent all stay through. Bedding maintained daily. breakfast menu had variety and packed breakfast made it easier to catch up with business time. Enquiries clearly attended to.

Posted by HotelStaff
April 05, 2015
Dear Honourable Thank you for choosing Crowne Plaza as the hotel of your choice. Management and staff at Crowne Plaza would like to thank you for the time you took to review our hotel; your feedback means a lot to us. We are pleased to hear that the packed breakfast was to your satisfaction. Once again we thank you for your valued feedback as it allows us to rectify areas of concern. We look forward to hosting you on your next visit to Harare
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