Rated 4.6 out of 5 by 160
Rated 5.0 out of 5.0 by Randomblue123 Great Weekend 29th Nov - 1st Dec 2013
It was our first visit to this hotel and first impressions were that the hotel was a little "remote", however on the other side of the hotel is the main road, station, metro and Fields shopping mall.
The hotel is very minimalistic in design, very Danish and very impressive.
Our family room was in fact two big double rooms with a large interconnecting door but the rooms were great, dressing gowns etc and very hot showers in a very nicely designed bathroom.
We received the usual Platinum member upgrade to the club lounge and for once we were able to take our daughter in there with no restrictions on time.
The breakfasts in there were just as good as the main restaurant offering and we were able to come and go as we pleased.
The staff at reception were excellent with regards to information. They provided train tickets (charged to the room) for our trips into Central Copenhagen, one stop down from the station across the road and also provided us with rail information for our morning trip to Malmo, about a 30 minute ride from the station across the road.
The hotel is very well placed for easy access into town providing you don't mind hopping on the train or metro.
We had a mini crisis when my daughter mislaid a photograph taken of her and Santa Claus in Tivoli.
Although we know it was mislaid in the hotel and we never did find it, the staff made every effort over the weekend to locate it.
We didn't use the bar or restaurant facilities as we were eating out or utilising the free booze in the club room but everything looked first class and exceptionally clean and well presented.
There is a small unmanned fitness centre but is sufficient for a quick work out.
All in all a great weekend in Copenhagen/Malmo and certainly enhanced by our experience of the Crowne Plaza, would definitely recommend!!
06 December 2013
Rated 5.0 out of 5.0 by clive2 great location
This is our second stay at this great hotel . The location is perfect only 5 minutes from the airport with free transfers and only 10 minutes from the city center via the metro . The only downside is the bar and restaurant are very pricey and choice is limited but there are plenty of restaurants nearby. Overall a great base for a city break.
05 December 2013
Rated 4.0 out of 5.0 by DerrickL Excellent staff and customer service
The location of this hotel is near the airport, but a few metro stations away from the city centre. The good thing is the free airport shuttle, though the driver dropped us at Terminal 2 when we told him we were flying out of Terminal 3.
Was invited to the club lounge and enjoyed the breakfast spread and the snacks served throughout the day. The hotel has a really nice and modern feel, which was comfortable and relaxing. Fields, the shopping mall, is just a stone throw away.
We arrived the airport in the morning, only to realise that we left the passports in a non-ihg hotel in Stockholm. Linda, who is helpful and resourceful, managed to call up the hotel in Stockholm and have them DHL our passports to Copenhagen. The passports arrived the next morning and just in time for our departure flight the following day.
We really owe you one Linda , thank you!
03 December 2013