Rated 4.6 out of 5 by 433
Rated 5.0 out of 5.0 by tity0925 服务设施很满意
23 January 2015
Rated 5.0 out of 5.0 by Heax Nice place
Good and friendly staff. Very clean and nice hotel.
Everything was perfect.
22 January 2015
Rated 5.0 out of 5.0 by Chocoolate This Is The Place To Stay, Trust Me
First, to make sure that the hotel personnel are properly recognized let me start by saying that Franca checked us in at the front desk of the hotel's spacious beautiful lobby. Franca provides a fantastic first-impression of this hotel. We have never ever received a more positive, friendly and informative check-in then we received from Franca. Once we mentioned that this was our first time in Copenhagen a metamorphosis occurred and Franca changed from hotel front desk employee to the head of the Copenhagen Chamber of Commerce. In a word, Franca was amazing. Within ten minutes we had a highlighted map of places to see and while Franca marked the map she provided the historical perspective of each of the sites and the reasons why we should visit them. Franca offered to make dinner reservations, explained some of the Danish culture and explained the different types of train passes. I will tell you exactly what we told Franca, she is in the wrong work location. She should work for the Copenhagen Tourist Bureau. Franca takes the word "hospitality" seriously and I can tell you that she is a hotel manager in the making. Thank you Franca for your professionalism, your time and your genuineness!
Next I would like to send a huge thank you to Jan. We checked out of the hotel at 4:00 am and went to the lobby for a shuttle that we had reserved. As luck would have it there was a misunderstanding. We wanted a 4:00 am airport shuttle not a 4:00 pm shuttle. We were faced with the prospect of hiring a taxi which, truth to tell, would not have been a big deal but let’s face it, nobody wants to try to call a tax at the last minute at 4:00 am! One of the drivers named Jan, who I believe is the supervisor of this department, overheard my front desk conversation and told us that he would go heat up the van, meet us out front and take us to the airport. It just so happened that Jan was early for work that day. As soon as we got to the airport “Baby” and I decided that we need to do more than write a nice review so Jan and Franca will shortly be enjoying Ghirardelli chocolates courtesy of "Chocoolate" and baby. What terrific service. What great employees. What a well run hotel.
I will always check the Crowne Plaza's availability when considering travelling to Copenhagen. The free airport shuttle is a major plus and easy to find outside Terminal Two. It is a real short five-minute ride to the hotel and our driver was friendly and informative. The hotel's lobby is spacious, the check-in informative and efficient and our deluxe king bedroom was spacious, well appointed, and airy. The hotel does not skimp on amenities. The towels are large and fluffy, the bed firm and comfortable, the complimentary coffee, tea and hot chocolate were replenished daily and housekeeping services were amazing.
The well-vented bathroom had sufficient toiletries (although the toilet paper was the rough one-ply type) and contained both a shower and bathtub. The living area was huge by European standards and although there is no real view to speak of, the large windows allowed us to see, the nearby mall (Fields"), and the surrounding snow-covered streets. The room provides more than ample closet space, and lighting, wall sockets. There is a large flat screen television and if you are a news hound you can watch the BBC and CNBC news channels along with National Geographic, MTV and a ton of pay-per-view movies.
Hotel is a five minute walk to the Metro stop, just walk out the front door and take three lefts and you are on your way. The front desk has "return trip" Metro passes and it is only a short ten-minute ride to the heart of the downtown shopping and tourist areas. Also, there is a huge mall that is only two blocks away.
If you are willing to start your day with a short train ride and can navigate a subway system I would highly recommend the Crowne Plaza Copenhagen Towers. The size of the rooms and proximity to the airport makes this hotel a real bargain and excellent place to stay. I highly recommend this hotel.
07 January 2015