Crowne Plaza Anchorage-Midtown

Hotel Front Desk: 1-907-4334100

Hotel Fax: 1-907-4334199

Hotel Email: sales@cpanchorage.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Ted Stevens Anchorage International (ANC)

- Distance from hotel: 2 MI/ 3.22 KM East l

- From Airport, follow International Airport Rd. east and thru the "C" St. intersection. Turn left on "A" St., and left into hotel parking area.

Train
Alaska Railroad

-Distance from hotel: 3.3 MI/ 5.31 KM

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- Car Parking Available

- Complimentary Daily Self-Parking

- Exterior Parking, free of charge

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Hotel Highlights

This Anchorage, Alaska hotel is conveniently located near the airport, provides complimentary 24-hour airport shuttle service to ensure a hassle free trip. Guests can also enjoy complimentary Wi-Fi in every room.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 92 reviews
89%
Recommend This Property
Read All Reviews

Ratings Breakdown

92reviews

  • 5 Stars
    50
  • 4 Stars
    27
  • 3 Stars
    6
  • 2 Stars
    5
  • 1 Stars
    4

GREAT HOTEL!!!! STAFF N SERVICE NOT BAD.

By

August 22, 2014

My wife and I stayed in the King Spa Suite. Spacious living room and a King size bed. We enjoyed the large bathroom and the oversized jetted tub. Executive suite gave us free access to the lounge which I used to the fullest advantage. I would reccommend this hotel to anyone who will be staying in anchorage. I haven't stayed anywhere else so I can't really compare to other anchorage hotels, but I would gladly stay here again.

The only problem I had was making reservations online.We had chosen the King spa suite when I noticed another room available called the King executive suite. When reading the description of the rooms I couldn't tell the difference. I called in to find out the differences between all the suites that were available to make sure I was selecting the best room for us. The front desk said the difference was that the King Spa suite had a jetted tub. In the online description however both suites had a jetted tub. Front desk then began to explain that all suites have a jetted but only one room had a jacuzzi which is the largest room in the hotel. That still didn't answer my question about the differences in the other suites. Afterwards I was told that she didn't even understand the difference and that the online descriptions were confusing and sometimes didn't match the actual room details.

This worried me! Why would you have an online website that gives you room descriptions that don't match the rooms you're gettting. To this day I still don't know what the difference is between the various suites. All I know is that one room is unique, singular and the largest room in the hotel. So instead of booking my reservations online in fear, I made the reservation with the front desk and made sure I was getting the right room.

In the end, our hotel stay was great. I just wish I didn't have to go through such a hassle to put everything in order. I almost changed hotels because of this fear of getting the wrong room and/or amenities. Great Hotel. Maybe a better website and/or front desk help.

Posted byHotelStaff
August 26, 2014
Thank you for the detailed review, I'm so glad that you enjoyed your stay and thank you for letting me know we need to improve the descriptions on the web site and our staff knowledge about the difference in our suites. I very much appreciate the feedback and look forward to serving your hotel needs in Anchorage in the future.
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No wake up call

By

August 22, 2014

club

When I checked in the front desk staff were very curteous and got me checked in right away. I asked for a 4 AM wake up call and to be put down for a 5 AM ride to the airport. I never got the wake up call and wasn't put on the shuttle list. This was the first time this has happened but if my wife hadn't called me I might have missed my flight.
I have always been impressed with your hotel and the staff. The front desk staff, the shuttle drivers as well as the staff in Juno's have always done all they could to make my stay a memorable one. I hope this was just a one time lapse.

Regards,

Bob Kenny

Posted byHotelStaff
August 26, 2014
Dear Bob 2088, Thank you for the information regarding your lack of wake up call, we offer a guaranteed wake up call so please allow me to make this right for you. I would like to investigate so that I can ensure we do not have a malfunction in our system. My number is 907-422-4101, this service is vital to our guests, especially with early morning flights. My apologies, I assure you this is a rare occurrence.
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Absolutely Amazing

By

August 21, 2014

Staff is great, Rooms are great with views and the food is amazing. The resturant is a little expensive but well worth what you will get.
The housekeeping staff are attention to detail everyday and take pride in their work.

Posted byHotelStaff
August 26, 2014
Thank you so much for the Absolutely Amazing review! Hope to see you again soon.
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excellent stay

By

August 21, 2014

platinumelite

Had a great time, great sleep and enjoyed the pool.

Posted byHotelStaff
August 26, 2014
Thank you for the Excellent Stay review! So glad that you enjoyed the pool and had a great nights sleep. We appreciate your business and hope to serve you again in the future.
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